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Hello Mark2000,
Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Core™ i9-13900KF Processor.
In order to better assist you, please provide the following:
1. What is the brand and model name of your motherboard?
2. Can you share more details about the final goal of your tests? What should be the expected behavior with the Intel® Core™ i9-13900KF Processor?
3. What is the name of the application that you are using? Can you provide a link?
4. What is the BIOS version installed?
5. Can you share a video of the issue?
6. Did you check with the motherboard manufacturer to confirm compatibility?
Regards,
Deivid A.
Intel Customer Support Technician
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Hey Deivid,
Thanks for the response. To answer your questions:
- The motherboard is a MSI Z690-P, which I've confirmed supports 13th gen Intel Core processors.
- My final goal of the tests is to be able to run multiple simulations at the same time, one per thread, at the same speed that a single simulation on a single thread can run. The expected behavior of each single-threaded simulation maintaining the same speed has been displayed on an Apple M2 Pro processor running 12 simulations on each of 12 cores, as well as on an AMD Ryzen 3960X (Ubuntu 22.04) on 48/48 threads. For reference, the Ryzen 3960X has 0.25MB/thread of L2 cache vs the i9-13900's 1.0MB/thread, and 2.66MB/thread of L3 cache for the 3960X compared to 1.125MB/thread for the 13900. Those are fairly evenly matched on a per-thread basis, and given that I even see slowdowns when I'm using only 10/32 threads on the i9 (leaving each thread more L2/L3 cache than on the Ryzen), I don't think that the i9-13900 is underspecced for the task I'm giving it (unless there is another resource I'm not considering). Monitoring IO and RAM during the tests, neither is under significant pressure compared to what it is capable of. While temperatures have been relatively high later in testing, the behavior is seen immediately, before the chip has a chance to heat up and encounter any thermal throttling.
- The software is a high-performance C++ dynamics simulation (i.e. very math heavy) software wrapped in Python that I'm a contributor to (link). It is single threaded.
- The latest BIOS version available on the MSI website is being used, AMI BIOS 7D36vAC
- Sorry, can't take a video. To describe the test I'm running, I have a script than indefinitely runs my simulation and returns the speed of the simulation in iterations/second. I record the average speed (higher it/s is better, expected to be constant as long as the number of simulations is less than the number of threads), then start another instance of the task in the background and record the speed again, repeating this for more and more additional tasks. Unfortunately, I don't have the exact results of this test saved and won't be able to rerun it for a few days, but it starts around 10it/s when only the single process is running, and decreases to about 1it/s when 20 processes are running. Happy to provide results once I get a chance rerun if it would be helpful.
- Yes, compatibility is confirmed on the manufacturer website.
If you have any suggestions of other resource monitoring tools I should check out to look for possible bottlenecks, please let me know.
Thanks,
Mark
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Hello Mark2000,
Thank you for the information provided
I will proceed to check the issue internally and post back soon with more details.
Best regards,
Deivid A.
Intel Customer Support Technician
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Hello Mark2000,
Thank you for your patience. I would like to let you know that we have a specific forum for this kind of issue and product, it is called the Intel Developer Zone. There you will receive the appropriate support on this and other concerns you may have related to this product.
Here you will find the links to access the website and the community forums:
- Website: https://software.intel.com/content/www/us/en/develop/home.html
- Forums: https://community.intel.com/t5/Software/ct-p/software-products
Please keep in mind that this thread will no longer be monitored by Intel.
Regards,
Deivid A.
Intel Customer Support Technician
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