Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
12366 Discussions

Warranty claim

Gokul
Beginner
207 Views
Hi,
I purchased a processor on Amazon, the seller is from USA and I'm from India. Can I claim warranty of my processor in my local intel center?
0 Kudos
3 Replies
AlHill
Super User
192 Views

No, return it to amazon.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

n_scott_pearson
Super User Retired Employee
177 Views

I would add that 3rd-party sellers on Amazon are not usually authorized and thus no warranty is recognized. Best to check here: Determine if Your Product Is Still Under Warranty to see if it is recognized.

...S

ClariceStarling
Valued Contributor II
164 Views

Depends on how long you owned it and whether it was a third party seller.  Three options:

1.  If third party seller, a buyer can contact the seller directly to settle the issue.

2.  Alternatively, a buyer can choose to make a warranty claim through Amazon. 

3. Or if it was an authorized Intel retailer, a warranty claim could be made with Intel.

Reply