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What is wrong with the 14900k?

vmovups
New Contributor I
57,128 Views

Hello, i bought a 14900k with the accompanying motherboard, RAM and cooler in early November but have kept having problems with it.

The problems started with abnormally frequent crashes in applications powered by chromium that progressively get worse and random BSOD at rest but not with high usage, the distributor i bought it at replaced the RAM for another brand which did stop the BSOD but not the applications crash, after much insistance and finding out crashes stopped when the two 6ghz P-cores were disabled and the computer crashed programs and displays a BSOD very fast when only the two 6ghz P-cores were active they replaced the processor in early January which did indeed stop the crashes.

The crashes stopped for a few weeks until last week after a period of using the computer a lot the crashes returned, this time affecting games too.

When analyzing the crash dumps of applications through WinDbg, some anomalies which hint at the CPU being at fault can be found which i organized in the following list :

  1. The CPU "ignores" the register content when using a memory operand such as [rcx+rsi*imm], in this example if RCX is a valid pointer and RSI is 0(implying access of the first element in an array) an access violation with address 0 occurs instead of reading [RCX]'s content.
  2. The CPU triggers a write access violation when reading memory or executing an instruction which does not read or write to memory such as (SSE encoded)ucomiss xmm10, xmm0, the exception address can be garbage with typically all bytes except the lower one filled with 0xFF, another integer register or the contents of an XMM register which may be a floating point number.
  3. The CPU is off by one when incrementing the RIP register, resulting in the CPU attempting to execute the last byte of the instruction it has executed or the second byte of the instruction it was supposed to execute.(see attached image, the CPU tried to execute the memory operand offset which was 0x60 as an instruction, but 0x60 is a reserved invalid instruction)
  4. The RIP register no longer points to seemingly valid code.
  5. Stack overruns exceptions or errors in which the call stack becomes unretrievable.

The first CPU only had 2 and maybe 1, the replacement CPU has developed all 5 since last week.

Application/windows hangs also occur on this replacement CPU, requiring manual restart of the application or windows session.

The replacement CPU may BSOD when a game's process affinity is set to E-cores only, the crashes ceased when the first CPU had P-cores 4 and 5(the two ones that can go to 6ghz) disabled through the motherboard's settings, the replacement CPU stops crashing when the power plan is set to power saving and still crashes when the 6ghz P-cores are disabled.

Both CPUs in their degraded state BSODed with ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY exceptionnaly fast(usually under 10 seconds) if only the two 6ghz P-cores and E-cores are enabled and execute an app which makes heavy use of AVX instructions on all cores, i am unable to reproduce the issue with benchmarks and a normal configuration as the CPU appears to be too power hungry to maintain its normal frequency with a ventirad and i am unwilling to use a watercooler.

Now that i explained the problem, my questions are how common is this problem exactly? what is causing these never seen before issues of CPUs degrading at an abnormal speed? Are the i5 and i7 affected too?(i need to know as the distributor i bought the hardware at might propose infinite replacements of the 14900k or exchange for i5 i7 or other brand) I see many other people complaining of more or less the same problem with their 14900k or 13900K(S) and i start to think the problem may be even more common considering how vicious it is, presenting as applications or games suddenly closing or a BSOD which may make the user blame the app developer or operating system itself.

heres my hardware configuration if it can help spot a pattern :

MSI Z790 Carbon

CORSAIR Vengeance DDR5 7200mhz

Intel i9 14900K

Dark rock Elite(Be quiet ventirad)

MSI RTX 4090

Be quiet DARK POWER 13

The previous motherboard that was in the computer never has these crashes so i don't think the GPU or PSU are involved, and disabling XMP does not seem to do anything, neither does the OS(tested with windows 10 and fresh 11 install), CPU frequency settings did not deviate from default.

Thanks in advance.

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1 Solution
vmovups
New Contributor I
52,771 Views

I was able to use the new not-Intel hardware for a few days with no in game crashes, so if anyone who is hit by the epidemic of 14900K crashes is hesitating to get another brand of hardware i'd say go for it if you can get an exchange or refund since i do not see any end to these crashes that does not require forfeiting performance you paid for.

View solution in original post

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39 Replies
skeggia74
Beginner
12,716 Views

OK but I don't buy a weakened CPU, I would like this problem to be solved by Intel.

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vmovups
New Contributor I
12,435 Views

It will not fix the problem, the CPU already throttles at 220W power draw on my air cooler.

I believe the throttling in fact preserves the CPU from further degradation through reduced voltage despite the heat, it was when i was playing and the replacement CPU was at its steady state frequency and voltage that the degradation symptoms started appearing and i already had the power limit preset set to 288W by recommendation from the distributor.

However the power limit could potentially reduce the speed of degradation indirectly caused by having a very good watercooler.

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inkoginko
Beginner
12,384 Views

Similar problems here.. running 15 machines with unexpected closing of Archicad, Rhino, Enscape, Grasshopper.. etc.

 

Ist there any help from Intel?

 

 

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Zar96
Beginner
12,328 Views

I have the same problem,

  • The CPU "ignores" the register content when using a memory operand such as [rcx+rsi*imm], in this example if RCX is a valid pointer and RSI is 0(implying access of the first element in an array) an access violation with address 0 occurs instead of reading [RCX]'s content.When i try to undervolt or overclock the CPU, i914900KF, this error always show up only if i start any game, palworld, batman arkham, Cyberpunk, Banishers, every game or just crash with no reason my entire system or this error show up constantly, strange enough, out of gaming like browsing and other stuff no issues, for games works only in stock settings, i tried uninstall xtu and underclock or overclock only in BIOS but it's the same, BIOS updated btw, this error show up after some days i don't used the pc, AI overclock or OC optimizer same results, crash and that access violation error in games, maybe intel trying to hack their users idk lolthat access violation is kinda sus.

Gigabyte z690 aorus elite 1.x

Patriot Viper Blackout CL16 ddr4 3200mhz

Intel i9 14900kf

Noctua nh-d15

Asus Rog Strix 1000w 80+ gold

Gigabyte 7900xtx oc

 

 

 

 

 

 

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vmovups
New Contributor I
12,235 Views

Access violation is usually a bug in the software, the problem here is that the CPU triggers an access violation or other errors abnormally frequently and when analyzing the crash dump the program state does not correspond to the error the CPU reported.

For some reason it happens often on shader compilation like your event viewer log seems to indicate.

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Zar96
Beginner
12,253 Views

Some of that crash logs about the game, they happen only when underclock or undervolt i9 14900KF so that's the reason, i even tryed to entirely reset and update my system but it always happen if i touch the cpu.

 

<?xml version="1.0" encoding="UTF-8"?>
<FGenericCrashContext>
<RuntimeProperties>
<CrashVersion>3</CrashVersion>
<ExecutionGuid>4B19502C49C5F8A696DA76AAE5762028</ExecutionGuid>
<CrashGUID>UECC-Windows-DFAC2D9D4508CC423BEC70A797889D8C_0000</CrashGUID>
<IsEnsure>false</IsEnsure>
<IsStall>false</IsStall>
<IsAssert>true</IsAssert>
<CrashType>Assert</CrashType>
<ErrorMessage>LowLevelFatalError [File:D:\farmagent30a\monorepo\5.0\UE\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 284] ShaderCodeArchive::DecompressShader(): Could not decompress shader (GetShaderCompressionFormat=Oodle)</ErrorMessage>
<CrashReporterMessage />
<ProcessId>13356</ProcessId>
<SecondsSinceStart>0</SecondsSinceStart>
<IsInternalBuild>false</IsInternalBuild>
<IsPerforceBuild>false</IsPerforceBuild>
<IsSourceDistribution>false</IsSourceDistribution>
<GameName>UE5-NWD</GameName>
<ExecutableName>Banishers-Win64-Shipping</ExecutableName>
<BuildConfiguration>Shipping</BuildConfiguration>
<GameSessionID />
<PlatformName>Windows</PlatformName>
<PlatformNameIni>Windows</PlatformNameIni>
<EngineMode>Game</EngineMode>
<EngineModeEx>Unset</EngineModeEx>
<DeploymentName />
<EngineVersion>5.0.3-0+Unknown</EngineVersion>
<CommandLine />
<LanguageLCID>0</LanguageLCID>
<AppDefaultLocale>it-IT</AppDefaultLocale>
<BuildVersion>nwd.milestone-168bbfd3</BuildVersion>
<Symbols>nwd.milestone-168bbfd3-Win64-Shipping</Symbols>
<IsUERelease>true</IsUERelease>
<IsRequestingExit>false</IsRequestingExit>
<UserName>Emili</UserName>
<BaseDir>C:/Program Files (x86)/Steam/steamapps/common/Banishers Ghosts of New Eden/NWD/Binaries/Win64/</BaseDir>
<RootDir>C:/Program Files (x86)/Steam/steamapps/common/Banishers Ghosts of New Eden/</RootDir>
<MachineId>A396F1044826044F10781B89237B9F16</MachineId>
<LoginId>a396f1044826044f10781b89237b9f16</LoginId>
<EpicAccountId />
<SourceContext />
<UserDescription />
<UserActivityHint />
<CrashDumpMode>0</CrashDumpMode>
<GameStateName />
<Misc.NumberOfCores>24</Misc.NumberOfCores>
<Misc.NumberOfCoresIncludingHyperthreads>32</Misc.NumberOfCoresIncludingHyperthreads>
<Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
<Misc.CPUVendor>GenuineIntel</Misc.CPUVendor>
<Misc.CPUBrand>Intel(R) Core(TM) i9-14900KF</Misc.CPUBrand>
<Misc.PrimaryGPUBrand>AMD Radeon RX 7900 XTX</Misc.PrimaryGPUBrand>
<Misc.OSVersionMajor>Windows 11 (23H2) [10.0.22631.3155]</Misc.OSVersionMajor>
<Misc.OSVersionMinor />
<MemoryStats.TotalPhysical>34181783552</MemoryStats.TotalPhysical>
<MemoryStats.TotalVirtual>39550492672</MemoryStats.TotalVirtual>
<MemoryStats.PageSize>4096</MemoryStats.PageSize>
<MemoryStats.TotalPhysicalGB>32</MemoryStats.TotalPhysicalGB>
<MemoryStats.AvailablePhysical>26404700160</MemoryStats.AvailablePhysical>
<MemoryStats.AvailableVirtual>26612473856</MemoryStats.AvailableVirtual>
<MemoryStats.UsedPhysical>1132535808</MemoryStats.UsedPhysical>
<MemoryStats.PeakUsedPhysical>1132535808</MemoryStats.PeakUsedPhysical>
<MemoryStats.UsedVirtual>1422123008</MemoryStats.UsedVirtual>
<MemoryStats.PeakUsedVirtual>1422131200</MemoryStats.PeakUsedVirtual>
<MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
<MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
<MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>
<NumMinidumpFramesToIgnore>4</NumMinidumpFramesToIgnore>
<CallStack>Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
Banishers_Win64_Shipping!ffxFsr2UEGetInterfaceVK()
kernel32!BaseThreadInitThunk()
ntdll!RtlUserThreadStart()</CallStack>
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<PCallStackHash>770FEACC9C75546FB6DF3ADF4D0DB857EEFA38C4</PCallStackHash>
<Threads>
<Thread>
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<IsCrashed>false</IsCrashed>
<Registers />
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<Registers />
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<IsCrashed>false</IsCrashed>
<Registers />
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<Registers />
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<Registers />
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<IsCrashed>true</IsCrashed>
<Registers />
<ThreadID>17608</ThreadID>
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</Thread>
<Thread>
<CallStack>ntdll 0x00007fffb9030000 + 9f9f4 ntdll 0x00007fffb9030000 + 551b3 KERNELBASE 0x00007fffb6440000 + 454fd Banishers-Win64-Shipping 0x00007ff6a2a90000 + 268646a Banishers-Win64-Shipping 0x00007ff6a2a90000 + 3d6cce7 Banishers-Win64-Shipping 0x00007ff6a2a90000 + 268a716 Banishers-Win64-Shipping 0x00007ff6a2a90000 + 268a569 KERNEL32 0x00007fffb89d0000 + 1257d ntdll 0x00007fffb9030000 + 5aa58</CallStack>
<IsCrashed>false</IsCrashed>
<Registers />
<ThreadID>17548</ThreadID>
<ThreadName>RTHeartBeat 0</ThreadName>
</Thread>
</Threads>
<TimeOfCrash>638448609582530000</TimeOfCrash>
<bAllowToBeContacted>1</bAllowToBeContacted>
<PlatformFullName>Win64 [Windows 11 (23H2) [10.0.22631.3155] 64b]</PlatformFullName>
<CrashReportClientVersion>1.0</CrashReportClientVersion>
<Modules>C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\NWD\Binaries\Win64\Banishers-Win64-Shipping.exe
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Binaries\Win64\EOSSDK-Win64-Shipping.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Plugins\NVidiaDLSS\Streamline\Binaries\ThirdParty\Win64\sl.common.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Binaries\ThirdParty\NVIDIA\NVaftermath\Win64\GFSDK_Aftermath_Lib.x64.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Binaries\ThirdParty\NVIDIA\GeForceNOW\Win64\GfnRuntimeSdk.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Binaries\ThirdParty\DbgHelp\dbghelp.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Plugins\NVidiaDLSS\Streamline\Binaries\ThirdParty\Win64\sl.interposer.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Binaries\ThirdParty\Steamworks\Steamv151\Win64\steam_api64.dll
C:\Program Files (x86)\Steam\steamapps\common\Banishers Ghosts of New Eden\Engine\Plugins\NVidiaDLSS\Streamline\Binaries\ThirdParty\Win64\sl.reflex.dll</Modules>
</RuntimeProperties>
<PlatformProperties>
<PlatformIsRunningWindows>1</PlatformIsRunningWindows>
<IsRunningOnBattery>false</IsRunningOnBattery>
<PlatformCallbackResult>0</PlatformCallbackResult>
</PlatformProperties>
<EngineData>
<MatchingDPStatus_Windows>No errors</MatchingDPStatus_Windows>
<RHI.IntegratedGPU>false</RHI.IntegratedGPU>
<RHI.D3DDebug>false</RHI.D3DDebug>
<RHI.Breadcrumbs>false</RHI.Breadcrumbs>
<RHI.DRED>false</RHI.DRED>
<RHI.DREDContext>false</RHI.DREDContext>
<RHI.Aftermath>false</RHI.Aftermath>
<RHI.RHIName>D3D12</RHI.RHIName>
<RHI.AdapterName>AMD Radeon RX 7900 XTX</RHI.AdapterName>
<RHI.UserDriverVersion>AMD Software: Adrenalin Edition 24.2.1</RHI.UserDriverVersion>
<RHI.InternalDriverVersion>31.0.24019.1006</RHI.InternalDriverVersion>
<RHI.DriverDate>2-15-2024</RHI.DriverDate>
<RHI.FeatureLevel>SM5</RHI.FeatureLevel>
<RHI.GPUVendor>AMD</RHI.GPUVendor>
<RHI.DriverBlacklisted>false</RHI.DriverBlacklisted>
<DeviceProfile.Name>Windows</DeviceProfile.Name>
</EngineData>
<GameData>
<__sentry>{ &quot;release&quot;: &quot;NWD@5.0.3&quot;, &quot;environment&quot;: &quot;Game&quot;, &quot;tags&quot;: { &quot;Game&quot;: &quot;NWD&quot;, &quot;EngineVersion&quot;: &quot;5.0.3&quot;, &quot;BuildVersion&quot;: &quot;nwd.milestone-168bbfd3&quot;, &quot;PlatformName&quot;: &quot;Windows&quot;, &quot;PlatformNameIni&quot;: &quot;Windows&quot; } }</__sentry>
</GameData>
</FGenericCrashContext>

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vmovups
New Contributor I
12,227 Views

I was able to obtain an exchange for not-Intel after being able to reproduce the issue on a new W11 install on a new test SSD...(although less frequently at first)

I do not understand why Intel never replied to my thread and why they still do not appear to have an official explanation after so long since the 14th generation's release, it's causing a lot of inconvenience to your customers and making me unwilling to bother with Intel's products anymore...(it is in your customers' best interest to avoid a product that may become defective within weeks!)

Curiously, when i managed to collect game crashes and inquire the developer about it, he was able to tell me the game crashed at different addresses but according to the call stack it always was when drawing a specific part of the game interface.

(even more curious, the game is 32bit and does not use SSE or AVX instructions i believe. the game had crashed twice with illegal instruction in the first instruction of a loop(mov instruction))

If anyone has the same troubles as me or similar to others with the 14th gen Intel CPUs, i recommend you get RMA or an exchange or refund. Whatever works for you because the problem is unlikely to stop and it is not normal, never did i think it would be possible get two unstable CPUs in a row, even assuming 10% chance of having a defective or will-be defective CPU that's 1 in 100 chance to also get a defective replacement CPU...

If RMA is not an option due to physical transport, try disabling the 6Ghz P-cores or reducing their frequency, if that does not work consider reducing the all P-core frequency or disabling E-cores or disabling C-states. Anything that can get it stable while you can figure out what to do.

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vmovups
New Contributor I
52,772 Views

I was able to use the new not-Intel hardware for a few days with no in game crashes, so if anyone who is hit by the epidemic of 14900K crashes is hesitating to get another brand of hardware i'd say go for it if you can get an exchange or refund since i do not see any end to these crashes that does not require forfeiting performance you paid for.

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Nini-th
Beginner
11,059 Views

I had the exact same problem after I upgraded my CPU to the I9 14900K, I have close to the same config as you. Though I only have an RTX 3080TI from MSI. Anyway, what worked for me was to go into the BIOS and down clock the E cores and P cores frequency by 1. 

 

It has been long so I don't remember the exact name of the parameter but I posted this solution on some forums like Nvidia since I thought it was a problem from my graphics card looking at the Windows Debug, till I saw the other errors you also encountered.

 

If I remember well, you have to change the CPU ratio by -1. Meaning going from 54 (if i remember correctly) to 53. And then for whatnot reason, every BSOD and game crashes or chrome, VLC and etc... just stopped entirely. I have not had any BSOD or crashes since 1 month ago when I made this down clock correction.

 

Though I really have to say it is sad no simple updates on this parameter is out. Imagine buying a new computer for your son and it just can not run anything without crashing. Fortunately we have the balls to change settings and try things in the BIOS.

 

Hope it helps, sorry I can t find the exact way to change the cpu ratio, but it really was just substracting 1 from the E and P cores ratios. 

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Ravenknight
Beginner
10,072 Views

Hello, I also have had the same issues, brane new built $8,000 PC, and found what I believe to be the issue even with the new Bios, I have Asus so version 1202 which down clocked the i9-14900k, is when running Battlefield 2024 it kept crashing (other games just minor freezes here and there) or freezing a lot, but Benchmarks seemed perfectly fine but also had a lot of fluctuations. I update from a 4060 to a 4070ti Super, 1200W PSU to a 1650W PSU, DDR5 32gb ram to DDR5 96gb of Ram, and a Crucial T700 DDR5 M.2 4TB SSD, and upgrading the AIO from 360mm to 420mm all on the same Asus ROG Maximus Formula Z790 motherboard thinking those were all the problems. After careful reading came to find aon all cores under a 4 hours and a 13 hour Stability test all 14900k cores under MSR Register fails in multiple issues which in turn from what I believe is making the PC read in the first DIMM slot as 48gb and second dimm slot as 3gb, but with a i9-12900K there's no issue. The PC reads and reports 96gb but during a AIDA64 stability test shows only 51gb installed and all MSR registers have multiple failures! I'm in the process of RMAing my chip but I told them I do not want another 14900K, either a 14900KS which I don't mind paying the upcharge or a refund to purchase that chip myself. The 14900K and 14900KF seem to all have this issue and half of the 13900K as well! Why pay to buy a 14900K that runs worse than a 12900K? So correct me if I am wrong, but this is what I believe is happening by my reports, and I've swapped everything but the motherboard!

(This stability test was run with AI overclocking to stop crashing after 2 hours of the stability test which kept happening!)

 

 

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Daan0
Beginner
10,006 Views
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Aria3
Beginner
9,944 Views

I have this exact same issue.

 

I have tried:
- Upgrading to motherboard to latest firmware (Version 2202).
- Turning multicore enhancement from bios
- Limiting power from 253W to 125W
- Setting SVID to Intel Failsafe
- Various under volting
- Changing the motherboard (like for like)
- Running MemTest86 (all 100% after 4 passes)
- Replacing GPU (like for like)

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Sampsonjw
Beginner
9,044 Views

Same exact thing for me...except the first CPU 14900k wouldnt even boot... tripped out PSU  on brand new build...replaced everything in the complete build twice to find out it was the CPU all along....exchanged at best buy and booted on very first try, but now I have constant crashing and 100c on on p cores. Running the solution Bios and now i get a max clock of 5,000. two bad CPUs is two, too many. waiting for rma form intel. lets hope the 3rd one gives me what i paid for!

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14900frustration
Beginner
5,512 Views
 

I've been struggling for weeks with my non-k version of the 14900 CPU. I've faced constant decompression errors, CRC errors, and even warnings about insufficient video memory while reading emails on my RTX 4070. The situation was so bad that I experienced continuous blue screens during the Microsoft System Resource Check. Initially, I thought the GPU was the culprit, but running the PC on the built-in Intel GPU only increased the errors.

After eliminating the GPU as the cause, I found threads from others experiencing similar issues. Now, I can't even get through a Nvidia Driver installation without the system locking up, leaving me stuck at a resolution of 640x480. The problem has progressively worsened: it started with one crash, then two, then five a day, and now the PC is completely unusable.

I've decided to downgrade to a 12900k, which I previously ran without any issues. Unfortunately, it looks like the 14900 will just become a paperweight.

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Christoph-Huber
Beginner
5,454 Views

Sorry, but after all these bluescreens it's your windows. Try sfc /scannow and do not blame everything to the cpu.

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JFP
Beginner
5,059 Views

can we blame everything now on the cpu?

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14900frustration
Beginner
5,031 Views

I swapped to a 12900k, and all of my issues miraculously were solved on the first reboot. None have reappeared. So, at this point, I am 100% comfortable blaming it on the CPU exclusively.

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vmovups
New Contributor I
4,972 Views

Yes, I believed there might be a problem since November, days after buying it.

When i had made my thread is soon after my second 14900K was crashing again.

Now i don't think there is any doubt, not that i had much.

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vmovups
New Contributor I
4,972 Views

On my 14900K, sfc /scannow crashing even when not doing anything else in the background was what made me understand that even single core loads are affected.

Then i tried to turn off the 6ghz cores and it's how i found out there is no possible mistake, 14900K CPUs have a problem.

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