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My PC has been freezing randomly since I got it 5-6 months ago. When checking event viewer it seems to be related to intel something. This happens even when the system is at idle.
System Info
13700k
h115i corsair cooler
ddr5 5200 32gb corsair
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msi 4080
3 m.2 1tb corsair
WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details. Arguments: Arg1: 0000000000000007, BOOT Error Arg2: ffffc30395f35020, Address of the nt!_WHEA_ERROR_RECORD structure. Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 578 Key : Analysis.Elapsed.mSec Value: 1494 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 31 Key : Analysis.Init.Elapsed.mSec Value: 2710 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Bugcheck.Code.LegacyAPI Value: 0x124 Key : Dump.Attributes.AsUlong Value: 18 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Failure.Bucket Value: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys Key : Failure.Hash Value: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03} BUGCHECK_CODE: 124 BUGCHECK_P1: 7 BUGCHECK_P2: ffffc30395f35020 BUGCHECK_P3: 0 BUGCHECK_P4: 0 FILE_IN_CAB: WHEA-20230625-1621.dmp DUMP_FILE_ATTRIBUTES: 0x18 Kernel Generated Triage Dump Live Generated Dump PROCESS_NAME: smss.exe STACK_TEXT: ffffbc03`bd2e9e70 fffff805`6ea0c007 : ffffc303`95f35000 00000000`00000000 ffffc303`95f35020 000000fc`5797fa18 : nt!LkmdTelCreateReport+0x1d4 ffffbc03`bd2ea3b0 fffff805`6ea0befe : ffffc303`95f35000 ffffbc03`bd2eaaa0 00000000`00000000 00000000`00000000 : nt!WheapReportLiveDump+0x7b ffffbc03`bd2ea3f0 fffff805`6e886be1 : 00000000`00000001 ffffbc03`bd2eaaa0 00000000`00000000 00000000`00000000 : nt!WheapReportDeferredLiveDumps+0x7a ffffbc03`bd2ea420 fffff805`6e6c8a29 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff805`70db7bdc : nt!WheaCrashDumpInitializationComplete+0x59 ffffbc03`bd2ea450 fffff805`6e440fe5 : ffffc303`958be0c0 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0x9a9 ffffbc03`bd2eaa20 00007ffc`e5352364 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 000000fc`5797f9b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`e5352364 MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel.sys STACK_COMMAND: .cxr; .ecxr ; kb FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
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Hello Fredro,
Thank you for posting on the Intel
We see that you requested to close this thread privately, so we will proceed to close it from our end. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards,
Andres P.
Intel Customer Support Technician
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