Processors
Intel® Processors, Tools, and Utilities
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Wrong cpu

Pacorre
Beginner
801 Views
Dont understand how this can happen,
I ordered a 14900k from Amazon and when i opened it it had a i3 12100 in it. Be aware .anyone else experience this?
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n_scott_pearson
Super User
763 Views
I have heard of this happening before. Some slimebucket swaps the cheaper part into the packaging and returns it to Amazon. Amazon doesn't check it that closely and it goes back on the shelf and is sent to someone else, in this case you.
All you can do is return it to Amazon and have it replaced - but make sure you notify them that the wrong processor was in the package so they don't send it to someone else.
...S
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Jose_Intel
Employee
755 Views

Hello Pacorre

 

Thank you for posting on the Intel️® communities.

 

We understand the issue with the incorrect product you received. Since you have opened a phone case with us, we will continue to help you through this channel now. We will therefore close this case. Thank you.

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Pacorre
Beginner
754 Views
Im sure there's a way to track the sin number of the cput once its been verified with windows 10
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