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So, I bought and built a new PC 1 month ago. Here are the specs:
•i 9 14900k
• RTX 4080
• MAG Z790 TOMAHAWK WIFI
• Corsair 64GB DDR5 5600MHz Intel Optimised
The problem is, my PC is getting BSOD at random times. Sometimes I'm watching YouTube, then BSOD .Sometimes I'm doing video editing, then BSOD strikes. I'm so done with this issue; I've already tried most of the methods listed below:
• Clean install of Windows
• MemTest 2-3 times ( each stick ) ( even bought a new ram kit still same issue )
• Clean install of drivers (using DDU). I've already tried both old and latest versions, having problems with all.
• Update my BIOS and firmware (still crashing).
• Reseat the CPU, GPU, and RAM.
Latest Minidumps:
https://drive.google.com/file/d/1UfBgYnA_MV36HdClNIWPba3CAMQfyxHI/view?usp=sharing
A weird thing is, my PC is not crashing at all while stress testing. I've tried 3DMark, FurMark, OCCT, Prime95, and Cinebench, and there's no crash at all. It mostly crashes when I'm editing videos or using Chrome. One more thing to note is that 3-4 BSODs happened when I close my games. I can easily play games for 4-5 hours, but when I close them, a BSOD appears.
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Hello Dhruv9898,
Thank you for posting in Intel community Forum.
We have a troubleshooting guide for BSOD issue, kindly refer to the link below:
https://www.intel.com/content/www/us/en/support/articles/000025090/processors.html
I understand you have tried most of the steps in the link I provided above, however the last step to determine if the processor is faulty is needed. This is to try your processor on a different system or try a different processor on your system.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Dhruv9898,
I hope this message finds you well.
I am just checking if you were you able to check our previous post?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Dhruv9898,
I hope you are having a wonderful day.
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Best regards,
Michael L.
Intel Customer Support Technician
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"Hey, really sorry for not updating.
My processor was faulty, and I received a replacement for it. The RMA process took 3-4 days, which is very good.
Thanks for the help. Have a nice day! : )
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