video memory

[NilushaD]

I have a dell latitude e5430 laptop and it has an intel i3 - 3340M processor. I have upgraded my hard disk and it is gone wrong. then I replaced my old hard disk again. after this process shared video memory was decreased by 300MB. before it has 2000MB now it has 1700MB. please help me what is the problem with that? and how I solve it?

[Alberto_R_Intel]

NilushaD, Thank you for posting in the Intel® Communities Support.

In reference to your inquiry, just to let you know, the Intel® Core™ i5-3340M processor is under the status of End Of Interactive Support / Discontinued as you can verify in the link below:

https://ark.intel.com/content/www/us/en/ark/products/71257/intel-core-i53340m-processor-3m-cache-up-to-3-40-ghz.html

So, Intel® technical support will no longer be provided for this kind of product, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products Website helpful to address your request: 

https://www.intel.com/content/www/us/en/support/discontinued-products.html

Still, here you have some details about shared video memory:

https://www.intel.com/content/www/us/en/support/articles/000041253/graphics.html

Regards,

Albert R.

Intel Customer Support Technician