AGILEX AGFB012R24B device configuration is not happening

[kalidas]

Hi ,

I am trying to load an .sof file in to agilex AGFB012R24B fpga.The program contains only simple counter code .PMBUS ic is connected and sdm io pins are enabled accordingly.But the configuration of sof is failing after 36 percent everytime throwing the error mentioned below.

Message:

CONF_DONE pin failed to go high in device 0. Make sure all communication cables are securely connected, select a different device, check the power on the target system, or make sure all nCE pins are connected to GND. The Altera Knowledge Database contains many articles with specific details on how to resolve this error. Visit the Knowledge Database at https://www.altera.com/support/support-resources/knowledge-base/search.html and search for this specific error message number.

nCE pins are not in AGFB012R24B fpga .

Kindly help me to resolve this issue.

[NazrulNaim_Intel]

Hi,

Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.

Thank you for your patience.

Best Regards,

Nazrul Naim

[NazrulNaim_Intel]

Hello.

Regarding this issue, do you mind share a little bit info regarding the error.

• Share the screenshot of the Quartus programmer with the error message
• The error code
• Power regulator part number

Best regards,

Nazrul Naim

[Farabi]

Hello,

please follow this troubleshooting guideline: https://www.intel.com/content/www/us/en/support/programmable/support-resources/configuration/troubleshooting.html

Checklist

Before you proceed to further debug your issue, you are advised to use this checklist to verify that you have followed the recommended configuration setup in your design.

• MSEL pins are tied to VCC or ground. Do not leave the MSEL pins floating.
• The nCE, nCONFIG, nSTATUS, CONF_DONE and dedicated JTAG pins (TCK, TMS, TDO, TDI) are connected according to the recommended setup in the device handbook. If pull-up/pull-down resistors are required, ensure the resistor values are correct.
• The power supplies are ramped up to the appropriate voltage level according to the device datasheet and are stable throughout the operation
• Ensure all the timing specification are met

Please check your design to make sure you follow below every configuration requirement using this debugging checklist: https://www.intel.com/content/www/us/en/docs/programmable/683673/23-1/configuration-debugging-checklist.html

regards,

Nazrul

[kalidas]

Hi,

please find the attached details what u asked

1. configuration failure screen shot

2.error code

power regulator part number is ltc3884 

[NazrulNaim_Intel]

Hello,

You should check switch prog/run on your board. If use JTAG interface turn switch into run position, in the case using active serial programming you should choose prog position.

Hope that resolve your issue.

Best regards,

Nazrul Naim

[NazrulNaim_Intel]

Hi,

As we do not receive any response from you on the previous question/reply/answer that we have provided, please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

Regards,

Nazrul Naim