ARRIA 10 NOT PROGRAMMING

[VivekV]

Hi 

We are using the 10AX027H4F34E3SG Arria10 device in our design and have noticed that the arria 10 device has stopped getting programmed recently.

1) The device gets detected and boundary scan is successful.

2) Correct Device ID is read (0000 0010 1110 1110 0011 000 0110 1110 1 for GX270).

3) The MSEL[2:0] pins are monitored and are maintained at 000, for JTAG boot.

4) The device is out of reset.

5) All JTAG lines (TMS,TDI are pulled high and TCK pulled low) are mentioned as per the userguide.

6) The nCE pin is pulled to low and TRST is pulled high.

7) nCONFIG and nSTATUS are high.

Inspite of finding all these points the FPGA_CONF_DONE pin is not going high. We encounter the following error "Error(209014): CONF_DONE pin failed to go high in device 1. "

Can you please suggest any solution to resolve this issue at the earliest.

Thanks and Best Regards

Vivek

[NurAiman_M_Intel]

Hi,

Thank you for contacting Intel community.

Please check your connection again and make sure to select the correct device. Kindly refer to below action:

https://www.intel.com/content/www/us/en/programmable/quartushelp/13.0/mergedProjects/msgs/msgs/epgme_device_condone_error.htm

https://www.intel.com/content/www/us/en/support/programmable/articles/000076928.html

Regards,

Aiman

[VivekV]

Hi,

We have verified the connections and device, The sof file was programming before, suddenly this error is coming. we are using same sof which was working.

nCE is low and verified all config pins, JTAG pins and voltages. still the problem persists.

Thanks and Regards

Vivek 

[NurAiman_M_Intel]

Hi,

Thank you for your response.

• Since you said the Arria 10 has stop getting programmed recently, do you mean you have successfully program the device before?
• Is there any changes that was made before you get this error(after the successful programming).
• What is the Quartus version that was used?
• Have you try to program the same FPGA on another board? Or program another working FPGA on the same board? Or try to program using another PC? Just to see if both are working fine
• Have you try to used another USB Blaster?

Regards,

Aiman

[VivekV]

hi,

• Since you said the Arria 10 has stop getting programmed recently, do you mean you have successfully program the device before?
  • Yes it was working before
• Is there any changes that was made before you get this error(after the successful programming).
  • No it suddenly stopped working.
• What is the Quartus version that was used?
  • Quartus Prime Pro 20.2.0.50
• Have you try to program the same FPGA on another board? Or program another working FPGA on the same board? Or try to program using another PC? Just to see if both are working fine
  •  Yes its working on another board, we were able program same file on another board of same.
  • Did tried different PC and different USB blaster its same behavior not programming on this board.
• Have you try to used another USB Blaster?
  • yes we have tried using different USB Blaster results are same.

Is it possible FPGA has gone bad? 

Thanks and regards

Vivek

[NurAiman_M_Intel]

Hi Vivek,

Looks like the board is the problem. Have you try to program another working FPGA on this current board?

As current FPGA is working fine on another board, can you try another working FPGA on the current board that is having problem?

If it is not working, then it can be the board problem and you need to use another good board.

Regards,

Aiman

[VivekV]

Hi,

It will be difficult to change the FPGA but will keep this as last option.

One more observation INIT_DONE pin in this board is showing "high" before  configuration. Is this correct?

--

Thanks and Regards

Vivek  

[NurAiman_M_Intel · Accepted solution]

Hi Vivek,

It is ok for INIT_DONE to be high before configuration.

Reason we ask to switch the FPGA to another good FPGA because we need to know if the board is working or not as we suspect the board is having problem. It is better to try this.

Regards,

Aiman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

[VivekV]

Hi,
We have sent for replacement. Currently I will close this. Once we test I can comment
Thank you

[KMour]

Hi Vivek,

We are seeing exactly the same problem with an Arria 10 device in one of our designs.  Did you end up finding the source of this problem, or did you end up replacing the FPGA?

Thanks,

Kyle