Am I missing something from a giveaway?

[KyleJade]

I apologise if this question is being posted under the wrong subject or section but it's been really frustrating and annoying trying to find a simple way to just contact support, I wish you guys could just provide a support email or chat because this question has nothing to do with all the "product support" you force all over your support pages. All I want is an answer about a recent giveaway which you guys were involved in, the giveaway to win the black ops 4 beta code and Intel care package, now what has me confused is that I got an email saying I won the giveaway but only received the beta code, was this giveaway not including the Intel care package? the laptop with a core i7? Because this is what I read when I entered. Have I miss understood something? Or have I not received the care package I was meant to?

[sstrell]

Not sure what this has to do with FPGAs...

[KyleJade]

I know it has nothing to do with it... But like I said in the beginning of my message, I have looked around and can't find just a simple support question place... Like if you could tell me where I can go I will go there

[MaryT_Intel]

Hi @KyleJade​ , Let me look into this for you. I know we probably have a team that supports this so I'll go find that for you.

Thanks,

Mary T.

Community Manager

[MaryT_Intel]

Hi @KyleJade​ , I think I may have the answer for you.

We have a team that provides support for offers and I hope it covers the question you have. Can you try submitting your issue here: https://softwareoffer.intel.com/Redeem

Here's more info: https://communities.intel.com/thread/129752

Let me know if that doesn't solve it. Thanks,

Mary T.

Community Manager