Dispositivo USB 3.0 não le TOKEN

[AlessandraSkinders]

Boa noite

Meu notebook é novo e meu token também. A entrada USB lê tudo mouse, fone, cÂmera, mas o TOKEN da empresa certisgn da OAB não. Me disseram que é a entrada usb 3.0 que os token A1 funcionam apenas na 2.0. Não sei e não encontrei onde alterar, sem se vai funcionar. O Windows é 11

Obrigada

Alessandra

[Farabi]

Hello,

I am sorry, we cannot understand. Could you please send your issue description in english language? We will try to help.

regards,

Farabi

[Kenny_Tan]

Hi,

Is this related to FPGA question?

Thanks,

Best regards,

Kenny Tan

[Kenny_Tan]

Hi,

In case you could find the right place to create a question, you may try find it here https://community.intel.com/t5/Product-Support-Forums/ct-p/product-support-forums

Thanks,

Best regards

Kenny

[Kenny_Tan]

As we do not receive any response from you on the previous question that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.