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Hi,
By say two layers of mark, did you mean the one that indicates in the red box?
Regards,
Aqid Ayman
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Hi,
Can you confirm to me, which date code have the marks on the side of the body? Is it both devices?
Another one, could you give me lot number (second row from bottom) for both devices in order for us to proceed with the checking? The picture you give was unclear for the lot number written on the packaging.
Regards,
Aqid
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Both devices are marked
Sample 1 Lot:S042AK5F Date:2043 COO:KR
Sample 2 Lot:S115AF10 Date:2113 COO:KR
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Both devices are marked
Sample 1 Lot:S042AK5F Date:2043 COO:KR
Sample 2 Lot:S115AF10 Date:2113 COO:KR
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Hi,
Thank you for the clarification on the lot number. However, the lot number for Sample 1 is not exist in Intel system as per checked. Could you confirm back to me on your company's name as for us to check on the shipment history?
In addition, if you purchased Sample 1 and Sample 2 from distributor, could you provide me the distributor's name?
Thank you.
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Hi Shu,
Just got updated, sample 2 lot number is a valid lot number. However, when we checking the details through our system, it is shown for different device family and packages. It is also a wrong lot number for the part you shown to me in the pictures.
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Hi Shu,
I could not confirmed on that. Could you provide me the distributor's name where you purchased it so that we can check with the shipment history?
Regards,
Aqid
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Hi,
Just want to ask for the update on my last question to you. If you are not giving the information needed, it is difficult for us to offer a further support regarding this issue.
Regards,
Aqid Ayman

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