Error (209053): Unexpected error in JTAG server -- error code 38

[RaulEstrada]

Hi,

I'm dealing with an issue trying to program the EPM570F100 with a USB blaster and with Quartus Prime Programmer Version 17.1.0 but even the JTAG chain is executed successfully:

******************************************************************************

Chain Continuity Checker

Chain Continuity during IR is not stuck at zero or one

******************************************************************************

Chain Length -- Load IR of all ones then count DR length

Number of Devices is 2

******************************************************************************

IR Length Calculator

Instruction Register Length is 16

******************************************************************************

IDCODE Reader

---------- | ---- ------------------- ------------- - |----------|

TDO -> TDI | Rev  Device              Mfgr          1 | ID (HEX) |

---------- | ---- ------------------- ------------- - |----------|

Device #1  | 0000 0010 0000 1010 0010 0000 1101 110 1 | 020A20DD |

Device #2  | 0010 0011 0111 0101 0001 0000 1001 001 1 | 23751093 |

---------- | ---- ------------------- ------------- - |----------|

******************************************************************************

Device Identifier -- Search for device name from list of device IDCODE values

---------- |      ------------------- ------------- - |

TDO -> TDI |      Device              Mfgr            |

---------- |      ------------------- ------------- - |

Device #1  |      EPM570              Altera          |

Device #2  |      Unknown IDCODE                      |

---------- |      ------------------- ------------- - |

******************************************************************************

Exit code = 0... Success

Info: Quartus Prime Jam Tools was successful. 0 errors, 0 warnings

the following errors appears:

Info: Processing started: Thu Jul 20 16:10:51 2023

Info: Command: quartus_pgm -c 1 file1.cdf

Info (213045): Using programming cable "USB-Blaster [USB-0]"

Info (213011): Using programming file file2.pof with checksum 0x002C5D97 for device EPM570F100@2

Info (209060): Started Programmer operation at Thu Jul 20 16:10:51 2023

Error (209053): Unexpected error in JTAG server -- error code 38

Error (209053): Unexpected error in JTAG server -- error code 44

Error (209012): Operation failed

Info (209061): Ended Programmer operation at Thu Jul 20 16:10:52 2023

Error: Quartus Prime Programmer was unsuccessful. 3 errors, 1 warning

Any advise? Already tried different USB blaster and device

[WZ2]

Hi there,

To solve this issue, there are some points I need to make clear:

1. Do you use the Altera's USB-Blaster II?
2. What system u used? Windows or Linux?

Best regards,

WZ

[RaulEstrada]

Hi WZ2,

I'm using old version USB-Blaster (not version II) and  using windows 10.

Note the driver for this is ok and working correctly according device manager.

Thanks,

Raul

[WZ2]

I see you do some debug on this issue. The reason of device, usb line and the JTAG chain's transfer work well. There are some advice I can see:

1. Make sure the device work well and there is no voltage drop during the configuration.
2. Try to use other easy sof to do the program, and use programmer to do the test.
3. Although you already change the device, I still suggest to kill the process of jtaged and try again.

Best regards,

WZ

[WZ2]

Hi there，

Is it solved~

[WZ2]

Hi there,

I wanted to check if you have any further questions or concerns. If not, I will go ahead and mark this issue as resolved.

Additionally, we would greatly appreciate it if you could take a moment to fill out our survey. Your feedback is valuable to us and helps us improve our support quality.

Thank you for your time and cooperation.

Best regards,

WZ

[RaulEstrada]

Hi, 

Not  resolved yet. I was on vacations and even I have tried suggestions provided before no changes. I will verify this week other suggestions provided by my technical coworkers and let it know if any progress, keep posted.

Thanks