Escalation for two no-response post about C10GFP

[BXia]

To whom it may concern,

A customer bought Intel C10GFP board from us, and has two technical questions about how to use the ATXPLL IP core、Reset Controller IP Core, the qts_pcie_sfp and the qts_fmc demo of C10GFP.

The link of the two post:

https://community.intel.com/t5/Programmable-Devices/Cyclone10-GX-About-Cyclone10GX-Transceiver-Native-PHY/m-p/1340832#M82306

https://community.intel.com/t5/Programmable-Devices/Get-problem-while-use-the-qts-pcie-sfp-and-the-qts-fmc-demo-of/m-p/1341631#M82358

However, the post are not responsed more than 4 days, could anyone who know this question share any advice?

Appreciate your help in advance.

[Kenny_Tan]

Sorry for the slow response, we will get in touch with you shortly

[RichardTanSY_Intel]

Hi @BXia 

I have been asked to look into these two cases and have answered both cases.

Hopefully will get their next response soon. 

Best Regards,
Richard Tan

p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos.