Event 120124 PN ALC3-1AB227640008_REP , MPN EP4S100G5H40I1N

[Ionela]

Hello,

I'm Ionela Hagighiol ,SQE from Flex, Romania and we have the below issue with this part manufactured by you.

Please advise how to proceed further.

We need to send back to you this part for analysis.

Please find attached the investigation report.

Component details:

Material PN	ALC3-1AB227640008_REP
Material Description	OBELIX 100
Material SN or Lot Nr	CDFAG1913A
Date Code or Part Mark	N/A
Supplier Name	ALTERA
Supplier PN/MPN	EP4S100G5H40I1N

1. Problem description: Obelix FPGA (ALC3-1AB227640008) sanity fail. ID:7A2 (should be 300), version 7 (should be 2), date 12096A (should be 120928).

2. Detected by: Customer field failure, failure confirmed by factory tests

3. Quantity Affected: 1 PCS
4. Failure Message: OT minor circuit pack failure at 25°C

5. Flex or Nokia analysis:

This unit failed in field at customer with minor circuit pack alarms. Flex factory tests confirmed the issue: unit is failing with several alarms like OTN LOF, OTN OOF and SFIS Rx errors in Line 6 in Tx DSP, also failing Obelix FPGA sanity fail. ID:7A2 (should be 300), version 7 (should be 2), date 12096A (should be 120928). After updating at FCT test all FPGA's including Obelix, it still reports wrong ID and date. Obelix device was replaced and will be sent to supplier for further analysis.

Replacing the component solved the problem and card passed factory tests.

Thank you,

Best regards,

Ionela

[Zawani_M_Intel]

Hi Ionela, 

This case will be supported via private email as some confidential info is required.

 Wani