I cannot open a ticket with Intel Support due to a single sign-on error.

[AndyLievertz]

I am having trouble generating a license from an activation code in the Intel FPGA Licensing Self-Service center.

I am attempting to open a ticket with Intel for support but when I visit supporttickets.intel.com I see the attached error message.

Is there another way I can reach Intel support?

Thank you,

Andy

[AR_A_Intel]

Hello

Welcome to INTEL forum. To further check could you provide the details

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Activation Code (LAC):

Product:

For privacy, reply/attach file in private message.

[AndyLievertz]

Thank you! How do I reply privately?

Best,

Andy

[AR_A_Intel · Accepted solution]

We PM you a private message. Hope you received it. 

[AR_A_Intel]

Thanks for your update information. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you