License problem?

[Altera_Forum]

I just deinstalled quartus v14 and installed quartus v 15 subscription edition and added my new license file to the system by setting environment variable LM_LICENSE_FILE to the path where the new license file was placed. 

 When I attempt to start quartus I get the following message:  http://www.alteraforum.com/forum/attachment.php?attachmentid=11346&stc=1   The license file is current, so I don't know what I'm doing wrong. The actual quartus program opens up briefly and then closes without providing any opportunity to set the license file manually as I have done in previous versions.   Thanks in advance. Richard  

[Altera_Forum]

Since you have just purchase a new license, you could contact the sales or FAE to see if there is any issue with the license that they have provided?

[Altera_Forum]

Agree with bfkstimchan, you should contact Altera on this.

[Altera_Forum]

I think this may need to get a new license number from Altera site. Might corrupted something.

[Altera_Forum]

This message is not the sort of thing you would get from a corrupt license file. The license file location should be set within your environment variables under LM_LICENSE_FILE and you can change it from there. What does your license file start with?, I would expect something like: 

 FEATURE maxplus2 alterad 9999.12 31-oct-2015 uncounted XXXXXXXXXXXX   The 9999.12 shows the highest version which is supported by the license and the date afterwards (31-oct-2015) is the expiry date of the license. I suspect yours will look something similar.