Programming Arria 10 after setting non-volatile key and tamper protection

[Fpedga]

Hello,

I set the non-volatile key and tamper protection in Arria 10 (I checked using the KEY_VERIFY via JTAG and everything seems good).

The thing is I can't load my JIC using Quartus Programmer and JTAG. The JIC contains a properly encrypted SOF but I get this error message at around 73%:

Error (209014): CONF_DONE pin failed to go high in device 1. Make sure all communication cables are securely connected, select a different device, check the power on the target system, or make sure all nCE pins are connected to GND.

It was working good before the non-voaltile key and tamper protection, so I guess there is a difference now?

Thanks

[Farabi]

Hello, 

This case has been assigned to Application Engineer. 

We are observing Public Holiday in Malaysia on Monday, 24/Oct/2022. 

Support will resume on Tuesday, 25/Oct/2022. 

Best regards,

Farabi

[Fakhrul]

Hi Fpedga,

May I know what is the version you're using now?

There is a few KDBs related to your issue.

You may take a look and see if this workaround is applicable to your issue:

Error (209014): CONF_DONE pin failed to go high in device 1

Error (209014): CONF_DONE pin failed to go high in device 1

Error (209014): CONF_DONE pin failed to go high in device 1.

Error (209014): CONF_DONE failed to go high in device <number>

Regards,

Fakhrul

[Fakhrul]

Hi Fpedga,

I wish to follow up with you about this case. Do you have any updates? 

Otherwise, this thread will be idling and marked as inactive, thus it will be transitioned to community support because there is no update received from you in a while.

Regards,

Fakhrul