Trouble Programming a 10M02

[DaveHardy]

Using Quartus Prime Lite 24.1

Custom Board that is a new version of an older board that worked (using Quartus Prime 18.1) and no noticeable board differences.

Exact Device PN:  10M02SCE144A7G

Using a .pof file.

Auto Detect works. JTAG Debugger says all is well.

It just won't program the device. We get a generic error message with no additional help. (I'll upload a screenshot once the tech sends it to me)

I noticed a case that said QP 20.1 had a problem with 10M02 and .pof files, but it said it would be fixed.  Was it not fixed by 24.1?!?!?

We are in process of downloading Quartus Prime 18.1 which is what we used originally to program it back in 2020.  Maybe it will still do the programming.

Any suggestions?  Is there any way to get more info on the error in the transcript?

I'm under the gun to get this board working, but your tools aren't helping much.

[Fakhrul]

Hi DaveHardy,

We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

Thank you for your understanding.

[DaveHardy]

We reverted to QP 18.1 and that successfully programs the device.