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Urgent - PL-USB-BLASTER-RCN - Failure issue

Thao
Beginner
179 Views

Hi. This is Thao.

 

I supplied PL-USB-BLASTER-RCN 2 pcs for my customer but there is an failure.

 

I got picture from them, so please check attached picture.

 

Please let me know some solutions to solve that error.

 

They need solution right now, but I don't know why, so re-act about it quickly.

 

Thanks.

 

Thao

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2 Replies
NurAiman_M_Intel
Employee
129 Views

Hi,


Thank you for contacting Intel community.


-Both USB Blaster failed?

-What is the error message of the failure?

-What is the Quartus version that was used?

-Was the USB Blaser driver successfully installed?

--We also have some problem with USB Blaster previously, you might want to download the patch from below;

https://www.intel.com/content/www/us/en/support/programmable/articles/000086243.html


Regards,

Aiman


NurAiman_M_Intel
Employee
101 Views

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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