can not load sof file for Agilex-7 to run BTS

[ming001]

Dear support:

I have followed the user guide to run BTS, and it successfully retrieves the clock and power configuration.

Hower, it cannot download SOF file to configure other designs (ex. GPIO, FMCA ...).

Below is a snapshot of the error message, please help me clarify the issue. (MSEL=001 or 111 are the same results)

Regards,

Ming

[ming001]

Dear guys:

Could anyone give me a hint?

Thank you very much

Regards,

Ming

[Fakhrul]

Hi ming001,

While this KDB may not be for the exact same device, it might still be helpful to review:

KDB:SEVERE: java.io.IOException: Get master service paths ...

It could provide some useful insight for your case.

Best regards,

Fakhrul

[ming001]

Dear Fakhrul:

I have fixed it, thank you for your support.

Regards,

Ming

[Fakhrul]

Hi ming001,

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. Thank you.