Rapid Storage Technology
Intel® RST, RAID
2086 Discussions

Abnormal status reported by rapid storage technology uefi driver

bellshells
Beginner
2,317 Views

Hello.

When I boot my PC I can see this error message, but the computer works "normally".

My Windows 11 is installed on an SSD and it seems to work fine, but what I am finding are some problems when trying to install games on my HD, it seems very slow, and sometimes I can't even install games at all.

 

I have no idea what this issue is and when I read other posts about it around the internet, it also didn't help me as I have no idea what RAID is or how to check further info about my own PC to test different stuff...

 

I need help, please.

0 Kudos
4 Replies
Alberto_R_Intel
Employee
2,296 Views

bellshellsThank you for posting in the Intel® Communities Support.

 

We will be more than glad to assist you with this matter. 

 

In regards to the error you are reporting about "abnormal status", for us to provide the most accurate assistance on this topic, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

0 Kudos
CrusadOr
Beginner
1,583 Views

Hello!
Once I just started my PC and saw this:

1.jpg

Then, something opens:

2.jpg


I have done what you recommended (SSU logs are attached)

If I do something random, like restarting it a lot of times, the laptop starts properly.
What to do?

0 Kudos
Alberto_R_Intel
Employee
2,214 Views

Hello bellshells, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Alberto_R_Intel
Employee
2,154 Views

Hello bellshells, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Reply