Desktop Raid 5 rebuilds after each shutdown/restart?

[Espada]

Hello, I'm having an issue where my raid rebuilds after every shutdown/restart. Each time I boot my PC I'd let the rebuild process finish before shutting down or restarting again; I also noticed that shutdowns are taking more time than they should.

Any help is truly appreciated.

Thank you in advance!

[DeividA_Intel]

Hello Espada,  

Thank you for posting on the Intel® communities.   

In order to better assist you, please provide the following:  

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. 

• Download the Intel® SSU and save the application on your computer:   https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
• Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  
• To save your scan, click Next and click Save.  

2. Are you using a laptop or a desktop computer?

3. What is the version of the Intel® Rapid Storage Technology (Intel® RST) tool and driver?

4. When did the issue start?

5. Did you notice the issue after a system update? 

Regards,  

Deivid A. 

Intel Customer Support Technician 

[Espada]

Thank you for your reply, Deivid.

Please find the answers below:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. 

File is in the attachments.

2. Are you using a laptop or a desktop computer?

Desktop.

3. What is the version of the Intel® Rapid Storage Technology (Intel® RST) tool and driver?

Product Version: 18.1.1021.0

Driver Version: 18.31.6.1039

4. When did the issue start?

I can't tell for sure, about a month or two.

5. Did you notice the issue after a system update? 

I am not certain, either that or might have started occurring after my CMOS battery died.

Thank you again for your time and support.

[DeividA_Intel]

Hello Espada, 

Thank you for the information provided 

I will proceed to check the issue internally and post back soon with more details. 

Best regards, 

Deivid A.  

Intel Customer Support Technician 

[DeividA_Intel]

Hello Espada, 

Thanks for the information provided so far.

Based on the research performed, this issue seems related to the following components: 

• Cables.
• SSD/HDD.
• SATA controller on the board.

I recommend you to get in contact with ASUS for further instructions and recommendations.

Best regards, 

Deivid A.  

Intel Customer Support Technician