Rapid Storage Technology
Intel® RST, RAID
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How can i remotely find serial number of AXXRMFBU4 module ? In LINUX. I see RAID controller Serial (RS3DC080) i see some battery info with megacli -AdpBbuCmd -GetBbuDesignInfo -aALL, but can't find SN for that module :)

DMatv2
Beginner
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Carlos_V_Intel1
Employee
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Hello Denys,

 

 

 

Hope you are doing great.

 

The serial number from BBU cannot be extracted remotely, can I ask why do you want to extract the serial number from BBU? 

 

Is the BBU failing? 

 

Is the attached picture from the current BBU?

 

We can help you troubleshoot or even replace the part if it is necessary.

 

We will be waiting for your valuable answer.

 

 

 

Regards,

 

Charlie V.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

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DMatv2
Beginner
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no, not failed :) just need to update hardware database from remote datacenter

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Carlos_V_Intel1
Employee
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Hello Denys,

 

Yes, unfortunately, S/N will not show remotely.

 

Regards,

Charlie V.

Intel Customer Support Technician

Under Contract to Intel Corporation

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Carlos_V_Intel1
Employee
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Hello Denys,

 

This is a follow-up post, we are wondering if you need further assistance?

 

Regards,

Charlie V.

Intel Customer Support Technician

Under Contract to Intel Corporation

 

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Carlos_V_Intel1
Employee
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Hello Denys,

 

As we have not received an answer from you we are going to proceed and close this post.

If you have further questions do not hesitate to contact us again.

Thank you for contacting Intel.

 

 

Regards,

Charlie V.

Intel Customer Support Technician

Under Contract to Intel Corporation

 

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