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Hello Denys,
Hope you are doing great.
The serial number from BBU cannot be extracted remotely, can I ask why do you want to extract the serial number from BBU?
Is the BBU failing?
Is the attached picture from the current BBU?
We can help you troubleshoot or even replace the part if it is necessary.
We will be waiting for your valuable answer.
Regards,
Charlie V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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no, not failed :) just need to update hardware database from remote datacenter
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Hello Denys,
Yes, unfortunately, S/N will not show remotely.
Regards,
Charlie V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello Denys,
This is a follow-up post, we are wondering if you need further assistance?
Regards,
Charlie V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello Denys,
As we have not received an answer from you we are going to proceed and close this post.
If you have further questions do not hesitate to contact us again.
Thank you for contacting Intel.
Regards,
Charlie V.
Intel Customer Support Technician
Under Contract to Intel Corporation

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