How to get Intel RST rebuilding progress

ShingoHara · ‎07-24-2023

RapidStorage v19.0.0.1067.2

CLI tool: rstcli64.exe

I want to get the progress rate of rebuild from Windows App.

The rate of progress of the rebuild is visible on the intel optane memory(GUI).

However, the progress rate cannot be checked from the CLI.

Is there any solution?

DeividA_Intel · ‎07-25-2023

Hello ShingoHara,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with the Intel® Rapid Storage Technology (Intel® RST).

In order to better assist you, please provide the following:

1. What is the operating system installed, as well as the version and build?

2. Are you using a laptop or desktop computer?

3. What is the RAID configuration used?

4. Can you take a picture where I can see the "rebuilding progress" from the GUI and where it should appear in the CLI?

Regards,

Deivid A.

Intel Customer Support Technician

ShingoHara · ‎07-26-2023

Dear DeividA_Intel

Thank you for your reply.

1. What is the operating system installed, as well as the version and build?

Edition Windows 10 IoT Enterprise LTSC

Version 21H2

Installed on ‎6/‎1/‎2023

OS build 19044.3086

Experience Windows Feature Experience Pack 1000.19041.1000.0

2. Are you using a laptop or desktop computer?

Desktop

3. What is the RAID configuration used?

RAID 1

4. Can you take a picture where I can see the "rebuilding progress" from the GUI and where it should appear in the CLI?

In the GUI tool (Intel Optane Memory and Storage Management), I can check the Percentage progress of RAID Rebuilding from the "Manage" page.

I could't find commands to check the Percentage progress of RAID Rebuilding in CLI（RSTCLI） tool. I would like to be able to check it, for example, the "-I -v volume" -> "Status" menber.

DeividA_Intel · ‎07-27-2023

Hello ShingoHara,

Thanks for your response. I would like to investigate this behavior and to proceed I will need the report from the Intel® System Support Utility (Intel® SSU).

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
To save your scan, click Next and click Save.

Best regards,

Deivid A.

Intel Customer Support Technician

DeividA_Intel · ‎08-01-2023

Hello ShingoHara,

After checking your thread, I would like to know if you need further assistance.

If so, please let me know.

Regards,

Deivid A.

Intel Customer Support Technician

DeividA_Intel · ‎08-04-2023

Hello ShingoHara,

I was checking your thread and see that we have not heard back from you.

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.

Regards,

Deivid A.

Intel Customer Support Technician

ShingoHara · ‎08-10-2023

Hello DeividA_Intel

My apologies for the delay in replying.

We have obtained the SSU data and will share it with you.

Please check it out.