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Intel Driver & Support Assistant offering wrong Rapid Storage Driver version

Dusko
New Contributor I
606 Views

Hello everyone,

I hope that I can find an answer here that is bothering me for some time, and also to be of some help to other community members.

I stumbled upon this thread that has a similar problem that I have:

https://community.intel.com/t5/Rapid-Storage-Technology/Intel-driver-support-assistant-offer-older-d...

I needed to open my own thread in order to try to solve this problem and hear an opinion from experts.

Problem:

I have installed Intel Rapid Storage Technology Driver software v17.9.4.1017 For Windows 10 64-bit that came the other day from the manufacturers' support site.

https://www.asus.com/Motherboards/TUF-Z390-PLUS-GAMING-WI-FI/HelpDesk_Download/

The motherboard is ASUS TUF Z390-PLUS Gaming (Wi-Fi) and OS is Windows 10 Pro 64-bit v1909 (Build 18363.1082)

Everything is fine except that Intel Driver & Support Assistant offers me to upgrade (downgrade?) to v16.8.3.1003 that have a release date: June 12, 2019

https://downloadcenter.intel.com/download/28671

Steps tried so far:

1. I have used DSAUninstaller from this link:

https://downloadcenter.intel.com/download/29608

2. Deleted the old DSA folder from:

C:\ProgramData\Intel\DSA

3. Installed Intel® Driver & Support Assistant from this link:

https://downloadcenter.intel.com/download/28425

Question:

Is there any chance to exclude this driver from detection and not bother me anymore, or not to offer me this version in the first place? And if so, what should I do?

Thanks to everyone who can respond.

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1 Solution
Dusko
New Contributor I
510 Views

This problem has been successfully solved since I updated the Intel Driver & Support Assistant v20.10.42.5. I haven't seen any new pop-ups since and now it is possible to hide future updates that were problematic. Thanks for the quick fix.

View solution in original post

2 Replies
n_scott_pearson
Super User Retired Employee
594 Views

I have forwarded your log files to the IDSA team. We'll see what they have to say...

...S

Dusko
New Contributor I
511 Views

This problem has been successfully solved since I updated the Intel Driver & Support Assistant v20.10.42.5. I haven't seen any new pop-ups since and now it is possible to hide future updates that were problematic. Thanks for the quick fix.

View solution in original post

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