Intel(R) Rapid Storage Technology Driver wont work

[CodEyes]

I have tried downloading the RST multiple times, via win11, win10 and updating my bios, each time im getting the "You are trying to install this software on an unsupported platform"

Im running an:

Motherboard: Asus Rog Strix Z790-H 

Processor model: Intel I9-14900kf

Version of Windows: Windows 11 25H2, 26200.7171

What version of RST are you trying to install : Intel(R) Rapid Storage Technology Driver V20.2.1.1016 for Windows 11 64-bit.(WHQL)

Did this issue start after a BIOS update, os install, or hardware change: I am unsure if all honest, as I recently went to enable my VMD but crashed upon bootup, giving me the error code: Inaccessible_boot_device (0x7B) which i then tried to download the drivers and gave me that error too.

Are you installing the driver form the official website or your motherboards manufacturers support page: I  have tried both, both giving me the error saying the same thing.

[JohnM_Intel]

Hello CodEyes,

Thank you for reaching out and providing detailed information about your issue. I understand that you are encountering the error message “You are trying to install this software on an unsupported platform” while attempting to install the Intel® Rapid Storage Technology (RST) driver on your system, and I can see how frustrating this must be.

To better investigate this concern, I kindly request that you download and execute the Intel® System Support Utility (SSU). This will provide a complete system specification, enabling me to review your system information and assist you more effectively.

Steps to run the Intel® SSU:

1. Download the utility here: Intel® System Support Utility for Windows
2. Launch SSU.exe after downloading.
3. Scan: Check the box Everything.
4. Click Scan.
5. Review: Once scanning is complete, click Next.
6. Click Save to generate the report.

Please share the saved report with me once it’s complete. This will help me determine the correct driver and steps to resolve the issue.

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello CodEyes,

I wanted to check if you had the chance to review the questions I posted. Please let know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello CodEyes,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Regards,

John M.

Intel Customer Support Technician