Rapid Storage Technology
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Intel RST Unable to Detect the primary Drive When Installing a Windows Server 2022

Etr-EDM
Beginner
2,284 Views

Unable to Detect the primary Drive When Installing a Windows Server 2022 or any Windows at P360 Workstation (ThinkStation) has Intel Core i5 12500 3.0GHz / 6C / 12T & Intel Rapid Storage Technology Driver.

 

I'm looking for the correct drive to upload on another flash drive to install it before any OS installation. I contacted Intel on chat, and they suggest to post it here!

Any help?

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Hugo_Intel
Employee
2,245 Views

Hello Etr-EDM


Thank you for posting on the Intel Communities. I am sorry you are experiencing issues installing Windows on your system.


There should not be a need to install the ntel® RST driver in order for the system to recognize the drives, however, you can get the driver from your system manufacturer's website. I would also recommend following the installation guidelines from Lenovo for this issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Etr-EDM
Beginner
2,194 Views

Hello, Hugo O.

 

As I mentioned above, when I install any Windows OS, I have to select the driver on which I will install the OS; at this step, I can't see the primary drive or any drive attached to the system board.

 

I went to the manufacturer's website, which is Lenovo, and the driver available is (Intel RST)

And this driver has no (.sys) file "when I extract it and upload it to another flash drive."

 

That's why I'm contacting the manufacturer of the chip Intel RST, to get the correct driver.

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Hugo_Intel
Employee
2,164 Views

Hello Etr-EDM

 

You can find the generic version of the driver in the following link:

Intel® Rapid Storage Technology Driver

 

You can use the Readme file attached with the installation instruction, section 6.3. Also, you can follow the instructions in the following article:

Unable to Find the Intel® Rapid Storage Technology (Intel® RST) Driver in Zip Format

 

Best Regards,

 

Hugo O.

Intel Customer Support Technician.

 

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Hugo_Intel
Employee
2,061 Views

Hello Etr-EDM

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.   

Intel Customer Support Technician. 


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Hugo_Intel
Employee
1,976 Views

Hello Etr-EDM


I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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