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Intel driver & support assistant detects/suggests incorrect RST driver version

MartinSt
ビギナー
1,291件の閲覧回数

I have an ASUS ROG MAXIMUS XI GENE motherboard with an Intel Optane SSD 900P/905P

For some reason Intel Driver & Support Assistant seems confused about what version of the RST User Interface and Driver is installed.

If I try to install the "update" I get a window saying "are you sure you want to overwrite the following drivers with the older versions",  but the window does not list any drivers (see attached image).

Is this driver even applicable for Optane 905P?

Intel.png

 

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3 返答(返信)
DeividA_Intel
従業員
1,275件の閲覧回数

Hello MartinSt, 

  


Thank you for posting on the Intel® communities.   



In order to better assist you, please provide the following:  


1. Have you tried to uninstall the Intel driver & support assistant and reinstall it?

- Uninstaller: https://downloadcenter.intel.com/download/30193/Intel-Driver-Support-Assistant-Uninstaller?v=t

- Intel driver & support assistant: https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant


2. Have you tried to install the driver update manually? 

- https://downloadcenter.intel.com/download/30314/Intel-Rapid-Storage-Technology-Driver-Installation-Software-with-Intel-Optane-Memory


Sometimes the Intel driver & support assistant gets confused between the generic and customized drivers and it is needed a manual update. Please let me know the results.





Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
従業員
1,255件の閲覧回数

Hello MartinSt,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
従業員
1,232件の閲覧回数

Hello MartinSt,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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