Rapid Storage Technology
Intel® RST, RAID
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RAID Failure After Upgrading BIOS

MartaReis
Novice
681 Views

I lost my Raid 0 after upgrading Bios from my x99 Deluxe Mobo.

After enabling RAID on BIOS, I went to Configuration Utility & create RAID to recreate the Raid but Im unable to do so. There's no option other than formating.  Only one of the three HDD fails to reconnect.  

How can I recover the Raid without loosing  all data?

thx

 

0 Kudos
9 Replies
Victor_G_Intel
Moderator
602 Views

Hello MartaReis,

 

Thank you for posting on the Intel® communities.


To better assist you, please provide the following report and information so we can move forward with your request.

 

Intel® System Support Utility (Intel® SSU)

 

  • Open the application and click on "Scan" to see the system and device information
  • By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  


Note: You can use the option under the reply window to attach the report and any other files to the thread (Drag and drop here or browse files to attach).

 

  1. Please provide a screenshot of your main Intel® Rapid Storage Technology (Intel® RST) tab and one where it shows that it only gives you the option to formatting.
  2. What’s your current Intel® RST driver version?


I look forward to hearing from you.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Victor_G_Intel
Moderator
595 Views

Hello MartaReis,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


Victor_G_Intel
Moderator
584 Views

Hello MartaReis,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Victor G. 

Intel Technical Support Technician


MartaReis
Novice
566 Views

Hello Vitor,

 

Unfortunately you haven't read my feedback cause I have been answering you from my gmail account (emails are forward to there). 

 

I was not able to follow your instructions till now, once I was away from that computer during the past weeks. Im now back and prepared to  troubleshoot this issue.

 

Best Marta 

n_scott_pearson
Super User Retired Employee
563 Views

Marta,

Do not reply via email; always come back here and respond.

...S

MartaReis
Novice
556 Views

Im attaching the information requested.

 

Regards,

Marta

MartaReis
Novice
554 Views

Scan attached

MartaReis
Novice
528 Views

Isn't anyone willing to provide support?

MartaReis
Novice
499 Views

Can you please confirm in the information provided if the drive has failed? The Raid volume cannot be recreated and data is permanently lost?

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