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hbhar
Beginner
1,231 Views

My 1 tb hdd is unavailable after allowing RST?

I have acer nitro 5 an515 52 model laptop, it has pre installed RST s/w I allowed it for my 1 tb hdd and 128 gb sdd(os is onstalled in ssd), but after completion it wiped out my hdd from everywhere(not even in disk management), I don't know what to do please help me. I bought it just a week before .

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3 Replies
idata
Community Manager
69 Views

Hello hbmahadeva,

Thank you for posting.

Please, try the following below. Before proceeding, make sure to backup your information.

Since your operating system partition is on the SSD, you can try these steps:

  1. Access the CTRL-I menu.
  2. Set the TB drive as Non-RAID.
  3. Reboot your system.

If you need help accessing your CTRL-I menu, please contact your computer manufacturer for instructions on how to do this.

Amy C

Intel Customer Support Technician

Under Contract to Intel Corporation

hbhar
Beginner
69 Views

I tried hard but can't find CTRL-I menu for my acer nitro 5 an515 52 please help.

idata
Community Manager
69 Views

/thread/130143 hbmahadeva,

Please, contact your computer manufacturer for instructions on how to do this. Since this not an Intel product we do not have information on how to access this menu.

 

Amy C

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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