Rapid Storage (IRST) Doesn't Show Notification On Error

[HolyKnight]

For decades, I've been working with machines having IRST installed.

In previous versions of the IRST front end software, notifications were shown when there was an issue with one of the RAID drives. Now, with the eve of the IRST front end software being implemented in UWP (available through Microsoft Store app, version 18++), no notifications are presented to the user anymore.

This is utterly poor!!! I am working with a degraded (and now failing) RAID drive without any notification by IRST for weeks (or even months). This should never have happened!

What do you suggest? Reinstall Windows with an old version of IRST? Or is there a hidden option available for enabling important notifications by IRST that I have been missing?

[HolyKnight]

Today, I re-installed Windows 10x64 and tried to install SetupRST (19.5.2.1049.5):

Installation was prematurely aborted: "You're trying to install this software on a non-supported platform." (See log in the attachment.)

Let's close this thread and come to the conclusion that Intel is unable to provide a working IRST software tool.

Your suggestions are leading nowhere. You are wasting my time.

[Andres_Intel]

Hello HolyKnight,

Thank you for your response.

We completely understand your frustration, we also understand that you need your system working, and there are more steps and investigations we can do for you to try to find a solution.

We see that you want to close this thread, but also let us know if you still want to try to solve this issue and we will be more than glad to continue.

Regards,

Andres P.

Intel Customer Support Technician

[DeividA_Intel]

Hello HolyKnight,  

After checking your thread, I would like to know if you need further assistance. 

If so, please let me know. 

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello HolyKnight,  

I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

Regards,  

Deivid A.  

Intel Customer Support Technician