Rapid Storage Technology
Intel® RST, RAID
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Says "Error Installing Driver" While Installing Intel RST Drivers.

Jool420
Beginner
807 Views

To Start Off,

 

I Accidentally Wiped My Main Drive (C:) From Diskpart. So Windows Couldnt Boot Cuz There Was No Operating System, So I Bought A USB (16GB) And Installed Windows 10 On It From My Friends PC. I Plugged It In And Everything Went Normal, When It Came To The Drive Selection Screen I Selected My C: Drive And Accidentaly Clicked The Format Option. It Froze And Automatically Restarted And When I Came To The Drive Selection Screen Again, The Drive I Accidentally Formatted (C:) Wasnt There. I Opened Command Prompt Opened Diskpart Then "Disk List" But The Drive I Formatted (C:) Wasnt There Either. It Just Completely Dissapeared After Format.

 

So I Downloaded Intel RST From The HP Website To The USB - https://support.hp.com/emea_middle_east-en/drivers/hp-15-da1000-laptop-pc/model/26532049?sku=6AX49EAR (Driver Storage>Latest Intel RST)

 

Then At Windows Setup I Clicked Load Driver>Browse>F6>x64

 

And Some Random Premium Controller Thing Appeared, I Clicked It And Clicked Install.

 

Waited Some Time And It Said "Error Installing Driver".

 

Am I Downloading The Wrong Intel RST Or Is It Something Else?

 

Im Using A HP Laptop With An 8TH Gen Intel Core.

 

My C: Drive Is MBR, So I Have To Boot In Legacy Mode.

 

I Only Have Access To Windows Setup And Command Prompt.

 

Any Fix?

 

Note - There Was A Click Sound Inside The Laptop After The Format And I Hear It Everytime I Turn On The Laptop. (This Started Happening After The Format)

 

 

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9 Replies
n_scott_pearson
Super User
756 Views

First of all, unless you plan to use RAID, you do not want Intel RST installed on your system. It has no other redeeming features/capabilities.

Secondly, Intel RST will not install successfully unless/until you enable Intel RST in the BIOS. But - and this is a big 'but' - enabling Intel RST in the BIOS will cause any previous installations of Windows to not boot correctly (BSOD, in fact). Simply booting up in Safe Mode, logging in and then rebooting will fix this, however.

Finally, the bad news is that you've done a pretty good job of making recovery of any of your data very difficult. A professional Data Recovery company many be able to get some of your files back, IDK. If you have a backup or are not in need of any files on the drive, I suggest you repartition in UEFI (GPT) mode and start your reinstallation of Windows from scratch (and in UEFI mode).

Sorry this happened,

...S

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Jool420
Beginner
741 Views
Hello, Thanks For The Reply.
I Dont Mind Losing Data.
How Do I Boot In Intel RST? I Dont See Anything In The BIOS About This.
Or Is There Anything Else I Can Do?
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JedG_Intel
Moderator
542 Views

Hello Jool420,

 

Based on your concern, I would like to confirm something. Could you let me know if you plan to use RAID? I'm asking this because if you do not plan on using RAID, there's no need for you to download Intel RST Drivers.

 

I'm looking forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


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Jool420
Beginner
509 Views
Idk what RAID is
i took it to a repair shop
they said it was hard disk failure
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JedG_Intel
Moderator
418 Views

Hi Jool420,

 

As you are not aware of what RAID is, you do not need to download and install Intel RST Drivers. Could you please let me know if you are able to use your system right now?

 

I hope to hear from you soon!

 

Best regards,

Jed G.

Intel Customer Support Technician


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Jool420
Beginner
404 Views
i am only able to access windows setup (windows 10)
&
command prompt
as of now
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JedG_Intel
Moderator
257 Views

Hello Jool420,

 

Based on the information provided, it appears that neither RST nor RAID were utilized. The repair shop has also confirmed that the issue is a hard disk failure. Therefore, I highly recommend contacting your OEM (HP) for further assistance. As the product in question is an OEM device, our support may be limited due to unfamiliarity with the specific technology, settings, and customizations implemented by the OEM.

 

Should you have other questions or concerns, let me know.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
121 Views

Hello Jool420,

 

I wanted to check if you had the chance to review the information that I shared. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
12 Views

Hello Jool420,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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