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The number of "Unsafe Shutdowns" in SMART DATA increases after each "safely disconnection"

Infavito
Beginner
‎10-04-2022 05:53 AM
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I am using a SSD in a Orico portable storage based on Intel® JHL6340 Thunderbolt™ 3 Controller with my Macbook pro M1 (Monterey). And I noticed that the number of "Unsafe Shutdowns" in SMART DATA increases after each "safely disconnection" of this storage. When I turn my Macbook off it doesn't happen. I found similar solution for Windows not for MacOS. Any idea? Thank you!

 

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DeividA_Intel
Employee
‎10-05-2022 08:48 AM
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Hello Infavito,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Macbook.  


In this case, I would like to let you know that the issues with Smart DATA are related to the SSD. I recommend you check with the manufacturer of the SSD for further instructions. 



Regards,  

Deivid A.  

Intel Customer Support Technician


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n_scott_pearson
Super User
‎10-05-2022 04:01 PM
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As I said in the other conversation, I do not believe that the 'similar solution' that you found has anything to do with your issue. Regardless, we cannot help you here; you must deal with Apple for macOS support.

Sorry,

...S

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