Where are Intel RST Logs???

[Deem]

Where can I see the raid controller logs?
My controller is built into the Intel S3420GP motherboard on which Windows 2008 Server runs.
I launched Intel RST, but there is no indication anywhere to view logs.

[Fikri_Intel]

Hi Deem,

Thank you for reaching Intel Community.

Kindly be informed that the Intel Server Board S3420GPV is already discontinued and no longer support. Below is the details of the product.

Link: https://ark.intel.com/content/www/us/en/ark/products/48472/intel-server-board-s3420gpv.html

However, we found the article that related to Intel RST where there is no way to get the logs.

Link: https://www.intel.com/content/www/us/en/support/articles/000059398/technologies/intel-rapid-storage-technology-intel-rst.html

Hope this clarifies your inquiry.

Regards,

Fikri_Intel

[Deem]

Hi Fikri,

I followed the second link, it says that logs are not supported starting from version 17. I have version 14.8.0.1042, the logs are nowhere to be seen in Intel RST.

Regards, Deem

[Kiriakos-GR]

# I have version 14.8.0.1042, the logs are nowhere to be seen in Intel RST#

Hi Deem, 

I am using  14.10.0.1016  most fresh for our chip-set generation / age.

Intel RST windows service, in theory it does communicate with Windows Event Viewer and log.

I would expect at any Disk Event this to be recorded at Event viewer/ windows log / Application.

Intel RST actual software, this deliver Status Event when this is active,  due warning balloon message and notification area icon  / taskbar.

If you are interested to check remotely server status?  Then just  connect and review Event viewer/ windows log / Application

And this would be enough.

In case that you will activate IRST / preferences / scheduler (verify and repair),  I would expect any activity this to be also recorded at Event viewer/ windows log / Application. 

Intel(R) Rapid Storage Technology / IAStorDataMgrSvc  this gets recorded at startup / Event ID 7303

I am using Win7 Pro workstation, and NEW pair of fast HDD Raid-1.   

[SachinK_Intel]

Hello Deem,

Good day!

As per the shared article, its mentioned that Once any version of Intel® RST is installed, there are no event logs.

Also, This is currently in the works by Intel engineering; however, Intel® Customer Support does not have an ETA for this.

Thank you for understanding.

Regards,

Sachin KS

[Fikri_Intel]

Hello Deem,

Thank you for your updates.

Since the issue is with Intel RST, we will move this thread to a dedicated team to assist with the Intel RST.

Regards,

Fikri_Intel