cannot get Windows update with the latest version of Intel RST 17.5.1.1021

[BFueg]

I keep getting this error https://support.microsoft.com/en-us/help/4514156/updating-to-windows-10-version-1903-on-devices-with-certain-versions-o

And when I go to get the latest version of Intel RST, it shows that I already have the latest version available here https://downloadcenter.intel.com/download/28966/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver , which is the version Intel RST 17.5.1.1021

any idea how to get around this?!!

[AlHill]

In windows\system32\drivers\, you will find four files named iastor*.sys. Rename them to .old or temp or something.

Then, do the upgrade to 1903.

As always, have a backup just in case...

Doc

[BFueg]

WOW, this solution seems to be very professional!!!

I'm wondering what kind of problems this is, such that two big companies like Intel and Microsoft fail to solve it in more elegant way??

Thanks for your reply, anyway.

[AlHill]

You mean it worked?<G>

I think what happened is that an old copy of one of those four files got left behind during an update, and the windows upgrade tool is simply checking to see if any of those files exist, not caring if they are actually used or in use.

Doc