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Beginner
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AXXRPCM2

Hi

What is the shelf life of AXXRPCM2?

How to find out the date of manufacture of the battery AXXRPCM2?

i connect AXXRPCM2 to SRCSAS 18E, in logs:

 

Controller ID: 0 Battery Not Present

Сontroller ID: 0 BBU disabled; changing WB logical drives to WT, Forced WB VDs are not affected

thanks in advanced

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Community Manager
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Hello mfmarya,

 

 

Hope you are doing fine,

 

 

You can access our web site "ARK" and search for the product.

 

 

As you can see in this https://ark.intel.com/products/49602/Intel-RAID-Smart-Battery-AXXRPCM2 link product launch date was from the first quarter of 2010 and it is discontinued since 2011 so, we recommend you to replace the battery.

 

 

Best Regards,

 

 

Charlie_Intel
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Beginner
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yes, I already replaced battery on new one.

and this log after battery replacement:

Controller ID: 0 Battery Not Present

Сontroller ID: 0 BBU disabled; changing WB logical drives to WT, Forced WB VDs are not affected

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Community Manager
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Hello mfmarya,

 

 

Please verify that the battery is fine and can you share the TTY logs from the RAID Web console?

 

 

Also, can you try to update the RAID Controller firmware?

 

 

Best regards,

 

 

Charlie_Intel
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Beginner
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hi

how can i verify that the battery is fine?

i had replaced several batteries, which was buying about 2 years ago.

results the same - battery not present

firmware package version 7.0.1-0075

firmware version 1.12.280-0826

the log is in "attach"

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Community Manager
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Hello mfmarya,

 

 

Well actually I doubt that a battery with 2 years without use can maintain his integrity but, we could try performing the RAID controller firmware update and see if that works.

 

We were checking the logs and shows that as soon the RAID controller tries to charge, the battery denies it so, we can determinate that it is battery issues.

 

 

Best regards,

 

 

Charlie_Intel
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Beginner
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thanks.

Could you provide actual firmware (or link on it) to update, please?

If update don't help me, I'll try to buy new battery.

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Community Manager
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Hello mfmarya,

 

 

Sure, this is the correcthttps://downloadcenter.intel.com/download/19008/?product=22778 link to download the firmware.

 

 

Please, do not forget to check the Read Me (txt).

 

 

Best regards,

 

 

Charlie_Intel

 

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Beginner
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you give me link to firmware that's is already installing on server((

Flash package = 7.0.1-0075

Firmware Version = 1.12.280-0826

solution is to buy a new battery?

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Community Manager
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Hello mfmarya,

 

 

That is correct you should think about replacing the battery.

 

 

Best regards,

 

 

Charlie_Intel
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Community Manager
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Hello mfmarya,

 

 

We are wondering if you have further questions?

 

 

Best regards,

 

 

Charlie_Intel
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Beginner
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hi

no, thank you

I'll try to buy new battery and install it

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Community Manager
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Hello mfmarya,

 

 

Perfect.

 

 

You are welcome.

 

 

Best regards,

 

 

Charlie_Intel
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