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BIOS update requirements

LocN
Beginner
2,048 Views

Hello, 

We have bunch of Mother Board with old BIOS version (02.01.0008 or 0009) and would like to upgrade them to 02.01.0015.

The question is do we need to go step by step from v08 --> v09 --> .... --> v14 --> v15?  This is very troublesome for doing on multiple board.  Is it okay if we can go directly from v08 or v09 to v15?

Another question, is there a different between upgrading BIOS in-band in OS (Ubuntu 18.04) vs UEFI?  is it safe to do it in OS or it has to be done in UEFI.

 

Thank you in advance for the help.

Loc Nguyen

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SergioS_Intel
Moderator
2,025 Views

Hello LocN,


Thank you for contacting Intel Customer Support.

 

Can you please confirm the model of the Intel(R) server boards that you attempting to update the BIOS?


We will be looking forward to your updates.

 

 

 Best regards,

 Sergio S.

 Intel Customer Support Technician

 For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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LocN
Beginner
2,013 Views

Hi Sergio,

Please see below for the Motherboard information.  

Manufacturer: Intel Corporation

Product Name: S2600STB

Version: J17012-600

 

Thanks for the help,

Loc Nguyen

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SergioS_Intel
Moderator
2,002 Views

Hello LocN,


Thank you for the additional information.


Is recommended to perform a step-by-step update since some BIOS versions are required before installing a new version.


For example, if you want to install BIOS 02.01.0012 you need to have BIOS 02.01.0011 first. Failure to get to the required firmware stack may cause unexpected results.


https://www.intel.com/content/www/us/en/download/19040/29799/intel-server-board-s2600st-family-bios-and-firmware-update-package-for-uefi.html


Regarding your second question, based on your OS version Ubuntu 18.04 in order to update the BIOS you need to have OS version Ubuntu* 20.4


https://www.intel.com/content/www/us/en/download/19032/intel-one-boot-flash-update-intel-ofu-utility-for-intel-server-boards-and-intel-server-systems-based-on-intel-62x-chipset.html


We do recommend updating the BIOS using the UEFI method.



 Best regards,

 Sergio S.

 Intel Customer Support Technician

 For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,936 Views

Hello LocN,


We are following your case and would like to know if you need further assistance with your request regarding the BIOS update.



 Best regards,

 Sergio S.

 Intel Customer Support Technician

 For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,900 Views

Hello LocN,


We are following your case and would like to know if you need further assistance with your request regarding the BIOS update.



 Best regards,

 Sergio S.

 Intel Customer Support Technician

 For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,617 Views

Hello LocN,


We are following up on a case that is still open with the issue of updating the system BIOS, we know that this is important for you to get it resolved and it is also equally important for us to get you the right solution.


Since we have not seen an update for several days, the case will automatically close after 2 business days.


Thank you for choosing Intel.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,560 Views

Hello LocN,


In addition to the information provided in our previous post, please contact Canonical or the Ubuntu community to get further assistance on how to safely update your OS to the required Ubuntu 20.4 or newer.

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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