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Blade System zeigt einen Fehler - PS Slot # 4 Output Voltage: Upper Critical sensor threshold asserted

ASach
Beginner
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Blade System zeigt einen Fehler - PS Slot # 4 Output Voltage: Upper Critical sensor threshold asserted

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idata
Employee
875 Views

Hello 00923388,

 

 

Is it possible to retrieve this info from CU in the near future?

 

 

 

Jose H.

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idata
Employee
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Hello 00923388,

 

 

In order to better understand the issue you are having could you please include the following info:

 

  • Server, chassis, board model
  • Troubleshooting steps already performed (PS reseat, swap, etc)
  • System logs
  • Current BIOS version

 

Its possible this could be an intermittent issue and could be resolved by reseating or swapping the PS. If the issue follows the PS its possible a hardware issue that will require the PS to be replaced. In such a case this server is a bit old and its possible that it is out of warranty so the PS replacement won't be covered.

 

 

Please let us know the outcome.

 

 

Jose H.

 

Intel Customer Support

 

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idata
Employee
875 Views

Hello 00923388,

 

 

Do you have any updates abut this?

 

 

Let me know

 

 

Jose H.
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ASach
Beginner
875 Views

Hello,

This server is at our client's site, so I do not have any information yet

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idata
Employee
875 Views

Hi there!

 

 

We understand sometimes it is difficult to work on a server environment right away. What we can do in this case is that we can have your client contact our http://www.intel.com/content/www/us/en/support/contact-support.html# @9 Intel Support Team at your best convenience.

 

 

Best regards,

 

David A.
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idata
Employee
876 Views

Hello 00923388,

 

 

Is it possible to retrieve this info from CU in the near future?

 

 

 

Jose H.
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