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HP LTO-5 Ultrium device onto Intel S5500BC

WBurg1
Beginner
1,325 Views

Hi

Wonder if somebody can assist me.

What card/device do I need to be able to connect my HPE StoreEver Ultrium 3000 SAS external Tape Drive to my Intel Server Board S5500BC?

I have tried the HP Smart Array P222/512MB controller after installing this Card, my server does not want to boot past the POST screen. I cannot even access the BIOS.

Kind Regards

Wynand Burger

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3 Replies
idata
Employee
315 Views

Hello whynieburger,

 

 

According to the information on the forum, you are looking for Compatibility information for a P4800X on R2208BB4GS9.

 

 

First, let me provide you with some information on the system, according to the system model, is under EOIS, you can verify this on the following pages:

 

https://ark.intel.com/products/36601/Intel-Server-Board-S5500BC https://ark.intel.com/products/36601/Intel-Server-Board-S5500BC

 

 

https://www.intel.com/content/www/us/en/support/articles/000020015/server-products.html https://www.intel.com/content/www/us/en/support/articles/000020015/server-products.html

 

 

"Intel Customer Service no longer responds to telephone, chat, or e-mail inquiries for this [Product Name] but you may want to try our [/community/tech/discontinued-products Discontinued Products Community] to get recommendations from fellow community members. You may also find the [https://www.intel.com/content/www/us/en/support/discontinued-products.html Discontinued Products Website] helpful to address your request"

 

 

My best recommendation prior on moving the threat to the /community/tech/discontinued-products Discontinued Products Community. Will be to verify with HP and ask if they have tested none HP controllers for the Tape Drive and if they only have tested Smart Array, then using the https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/s5500bc/sb/e44588005_sr1630bc_tps_r1_5.pdf Technical Product Specification and search for the PCI specification. And see which HP card will work with this System Board.

 

 

I hope this information helps.

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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idata
Employee
316 Views

Hello whynieburger,

 

 

I just will like to follow up and see if there is anything else I can help you with.

 

Or if the information provided helped.

 

If I don't hear back from you in a few days I will proceed on closing the this threat.

 

 

Best regards,

 

 

Henry A.
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idata
Employee
315 Views

Hello whynieburger,

 

 

I am afraid we haven't heard back from you related to your question on HPE StoreEver Ultrium 3000 SAS external Tape Drive connection to an Intel® Server Board S5500BC

 

 

I will proceed with closing this threat.

 

 

Best regards,

 

 

Henry A.
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