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Beginner
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INTEL RS25SB008 RAID controller issue with the Super Capacitor battery

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I have a brand new INTEL RS25SB008 RAID controller here with the included super cap battery capactior. I have installed everything and claims BBU is not installed or is bad. The logs show the battery being removed or not installed and now i have NO cache which negatively affects the performance of the card and all virtual disks on the card. How do i get a replacement? I have checked all the cables to the card making sure the connections are good but still nothing. I would like to get a replacement super capacitor but i dont know where to get one. Can someone please help?

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Community Manager
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Hi,

Please contact our support group directly for further assistance on your issue:

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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Community Manager
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Hi,

Please contact our support group directly for further assistance on your issue:

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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