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Dear all,
I'm writing to inquiry about IO margin tool probe Issues with EMR CPU.
I would have the following EV service log error trying to operate io margin tool updated EMR rev1p0(ver.). I can't go to the next step due to the following probe issues.
How can we solve it?
Details in EV service log :
Source: EV-Content
Exception: emeraldrapids
Description: Error in getSystemInformation at line 157 of C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\base\base.py
Traceback: Traceback (most recent call last):
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\base\base.py", line 157, in getSystemInformation
execution.status, testResult.result = self.content.probeHardware(self.context, requestId)
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\server\EMR\CPUPCIe\interfaceContent.py", line 180, in probeHardware
sockets, LogPath = self.LoadComponent()
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\server\EMR\CPUPCIe\interfaceContent.py", line 65, in LoadComponent
CFG.emeraldrapids.enable_s3m_unlock_workaround = False
File "svtools\common\pysv_config.py", line 174, in __getattr__
AttributeError: emeraldrapids
- Tags:
- IO margin tool
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Hello sy82,
Thank you for posting on the Intel® communities.
Please continue with the assistance required by using the support channels found in the link below:
Intel® Software Development Platform (Intel® SDP)
Best regards,
Victor G.
Intel Technical Support Technician
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Hello sy82,
Were you able to check the previous post?
Please let me know if you need further assistance.
Regards,
Victor G.
Intel Technical Support Technician
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Hello sy82,
We have not heard back from you.
If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards
Victor G.
Intel Technical Support Technician
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