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Intel IO Margin Tool Emerald Rapids (updated windows_rev1p0)

sy82
Beginner
1,451 Views

Dear all,

I'm writing to inquiry about IO margin tool probe Issues with EMR CPU.

I would have the following EV service log error trying to operate io margin tool updated EMR rev1p0(ver.). I can't go to the next step due to the following probe issues.

How can we solve it?

 

Details in EV service log :

Source: EV-Content
Exception: emeraldrapids
Description: Error in getSystemInformation at line 157 of C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\base\base.py
Traceback: Traceback (most recent call last):
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\base\base.py", line 157, in getSystemInformation
execution.status, testResult.result = self.content.probeHardware(self.context, requestId)
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\server\EMR\CPUPCIe\interfaceContent.py", line 180, in probeHardware
sockets, LogPath = self.LoadComponent()
File "C:\Intel\IPSS\ipss3.0\lib\site-packages\evContent\server\EMR\CPUPCIe\interfaceContent.py", line 65, in LoadComponent
CFG.emeraldrapids.enable_s3m_unlock_workaround = False
File "svtools\common\pysv_config.py", line 174, in __getattr__
AttributeError: emeraldrapids

 

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Victor_G_Intel
Employee
1,415 Views

Hello sy82,


Thank you for posting on the Intel® communities.


Please continue with the assistance required by using the support channels found in the link below:


Intel® Software Development Platform (Intel® SDP)


https://www.intel.com/content/www/us/en/secure/design/ipla/software-development-platforms/support.html


Best regards,


Victor G.

Intel Technical Support Technician  


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Victor_G_Intel
Employee
1,345 Views

Hello sy82,


Were you able to check the previous post?  


Please let me know if you need further assistance.  

 

Regards,


Victor G. 

Intel Technical Support Technician  


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Victor_G_Intel
Employee
1,308 Views

Hello sy82,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards


Victor G.

Intel Technical Support Technician


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