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Beginner
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Intel s5500wb integrated raid firmware update

Hello.

Im trying intel s5500wb integrated raid firmware update, server platform part number sr1690wbr serial azgd2230281.

On MB number is: azwk21900203 pba e48472-31.

Im download https://downloadcenter.intel.com/product/54560/Intel-Integrated-Server-RAID-Module-AXXRMS2MH080 Downloads for Intel® Integrated Server RAID Module AXXRMS2MH080 , i hope THIS is my embedded RAID, going to EFI shell, run update, and:

No MegaRAID adapter is found

Why? Firmware mismatch? Adapter mailfunction?

And, finally, i want to install in this RAID two 1TB and two 6TB HDD bi 2 mirrors, its possible or i must change RAID controller to external one?

Thanks.

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Community Manager
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Hello Captainmail,

 

 

Regarding your question, "Firmware upgrade for the onboard RAID controller". First, for some information this server is https://ark.intel.com/products/36721/Intel-Server-Board-S5500WB EOL, which the information is limited. Please try the following download https://downloadcenter.intel.com/download/22578/SAS-Software-RAID-IR-RAID-and-Hardware-RAID-controll... link. And for the HDD it will be a test and check, because the last HDD test were 800 GB, this can be found on the https://ark.intel.com/products/36721/Intel-Server-Board-S5500WB# tab-blade-1-1 compatible list.

 

I hope this information helps.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Community Manager
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Hello Captainmail,

 

 

Regarding your question, "Firmware upgrade for the onboard RAID controller". First, for some information this server is https://ark.intel.com/products/36721/Intel-Server-Board-S5500WB EOL, which the information is limited. Please try the following download https://downloadcenter.intel.com/download/22578/SAS-Software-RAID-IR-RAID-and-Hardware-RAID-controll... link. And for the HDD it will be a test and check, because the last HDD test were 800 GB, this can be found on the https://ark.intel.com/products/36721/Intel-Server-Board-S5500WB# tab-blade-1-1 compatible list.

 

I hope this information helps. Also, here is the Technical Product Specification https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/s5500wb/sb/s5500wb_tps... manual.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Beginner
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Thanks, im try this stuff tomorrow.

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Beginner
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No, nothing work.

In EPSD_SAS_FW_v.2013.03.15_ph21_public.zip no one firmware is accepted to my motherboard.

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Beginner
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Hello again.

News about my MB - no SAS HDD allowed!

1Tb, 6 Tb, any models - No HDD found, RAID configuration utility unaccepted.

2Tb Seagate 9SM167-001 - working fine, but this is SATA HDD.

MB has additional panel wint number on this - azrl220000362, in HDD enclousure i see label SAS0, SAS1...SAS3.

Do you think this MB can SAS or not?

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Beginner
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By the way, Intel, please say me, what RAID is in this MB? Im post the serial and product number in this tread.

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Community Manager
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Hello Captainmail,

 

 

As a final test please try this https://downloadcenter.intel.com/download/23601/?product=54560 firmware upgrade. Also, could you please send me some pictures of how the backplane is connected to the MB or the RAID Controler. And the model of the backplane. This will also tell me if it support the SATA or SATA/SAS.

 

Thank you for the help.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Beginner
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Hello, Henry.

Im sending you serial number and partnumber of MB? Its not enough?

This firmware not working too, like previos one.

https://yadi.sk/i/cHG8txO03QwUw6

https://yadi.sk/i/amvCLH0_3QwUxq

backpanel foto

MB has additional panel with number on this - azrl220000362, in HDD enclousure i see label SAS0, SAS1...SAS3.

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Community Manager
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Hello Captainmail,

 

 

Thank you for the update, but I am afraid the link you provided for the pictures are not accessable. Could you please upload the picture to the following link, is a google drive folder - https://drive.google.com/open?id=1RiuEeoa_lJtUZBowah-utWqjqvHZiOfE https://drive.google.com/open?id=1RiuEeoa_lJtUZBowah-utWqjqvHZiOfE

 

 

Thank you for the help.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Beginner
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Hello, Henry.

You dont give me permission to upload on this google drive

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Community Manager
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Hello Captainmail,

 

 

Thank you for the update, the pictures helped a lot but it was missing how the cable is connected to the backplane.

 

But with the information provided, it shows that there are only 4 HDD connected to the motherboard. Also sorry for repeating but the highest HDD that was tested and checked was 800 GB, this can be found on the https://ark.intel.com/products/36721/Intel-Server-Board-S5500WB# tab-blade-1-1 compatible list.

 

Also, here is the Technical Product Specification https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/s5500wb/sb/s5500wb_tps... manual. On page 5 – 6 – 7 shows the HDD connection on the motherboard, which I will recommend how the cables are connected to the backplane. On pages 28 – 29 (section 3.7.1 and 3.7.1.1 and 3.7.1.2 will explain the type of HDD that will be compatible, SATA HDD.

 

The RAID controller has been used is the On-Board and it flashes with the https://downloadcenter.intel.com/download/23919/Firmware-Update-Package-for-Extensible-Firmware-Inte... BIOS update.

 

 

Thank you for the help.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Community Manager
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Hello Captainmail,

 

 

I will like to follow up on your threat. Wanted to double check if the information sent helped and if there is anything else I can help.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Community Manager
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Hello Captainmail,

 

 

I will like to follow up on your threat. Wanted to double check if the information sent helped and if there is anything else I can help.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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Community Manager
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Hello Captainmail,

 

 

I will like to follow up on your threat. I am afraid that I will proceed on closing the case as we have not received additional information from you. If necessary we can re-open the case

 

 

Best regards,

 

 

Henry A.
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