M10JNP2SB and xeon 2276g

[Dmitriy_Y]

I'm trying to build a system on M10JNP2SB + xeon 2276g. But it won't start. there is no image on the monitor. I am a tray to use the display port / vga port. without changes. There is no beep for an error. (monitor and cable are tested and working) I cannot access to ipmi coz all users disabled on new system  by default.   The BIOS reset jumper does not affect the situation. Also, the BIOS programming jumper does not trigger video on the monitor

Here I checked that the given processor is supported by this motherboard.

https://www.intel.com/content/www/us/en/products/sku/197377/intel-server-board-m10jnp2sb/compatible.html

https://ark.intel.com/content/www/us/en/ark/products/197377/intel-server-board-m10jnp2sb.html

What could be my mistake?

[JoseH_Intel]

Hello Dmitriy_Y,

Thank you for joining the community

There are supposed to be 2 Display Ports on the back of this board. One below the VGA and a 2nd one right next to this one. Could you check both display ports? You can check an image from here: https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/m10jnp2sb-user-guide.pdf#page=26

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

[Dmitriy_Y]

Hello JoseH

I have tried starting the system with each of the video output ports. And I switched ports after power on, I did it on all ports.

p.s ipmi got from dhcp-server ip setting and answers me on https and icmp

Regards

[Dmitriy_Y]

i change memory from M393A2G40EB2 to M391A2K43BB1 and get video and more. but when i tray to use M391A2K43BB1 + M393A2G40EB2  system not started again

[JoseH_Intel]

Hello Dmitriy_Y,

The reason is because the M393A2G40EB2 memory does not show up as validated for this system. M391A2K43BB1 however does. You can check all validated RAM models here: Tested Memory List for Intel® Server Board M10JNP Family

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

[Dmitriy_Y]

Hello  Jose A.

It's just a tested memory. This is not a complete set of memory that will work. The same xeon 2276g is also not among the tested ones, but I would be very surprised if the board worked with 2286g, 2244g and did not work with 2276g. And this is exactly what is written in the config  guide for this board, paragraph 1.1.1
https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/m10jnp2sb-config-guide.pdf

but anyway tnx 

regards

Dmitiry 

[JoseH_Intel]

Hello Dmitriy_Y,

The same happens with the tested memory list shown in Appendix A https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/m10jnp2sb-config-guide.pdf#page=16

Using other than the ones listed is like a lottery. If you don't have further issues or questions we will proceed to mark this thread as closed. For any other concerns just go ahead and submit a new topic.

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

[mmogas]

Hi:

You are using DDR4 RDIMM ECC module and this mainboard only accepts DDR4 UDIMM ECC.

Best regards