ME could not load its firmware

idata · ‎08-29-2016

Hello,

we use Mayan City CRB and GRNDCRB1.86B.0051.R02.1507300822_MAYAN_HCLK.bin firmware, downloaded from IBP.

The problems are:

1) Me could not load its firmare (We run spsInfo under UEFI and could see the following error code

"Image Failure - The Intel® ME firmware stored in the system flash is not valid" (error code 3), and current status

is "Disabled and faiting for timeout ). And, this board shutdown after 30 minutes.

Is this ME firmware correct for this board ?

2) LSPCI utility under Linux Ubuntu 14.04 does not show any device like ME (IME, HECI). Is this due to ME could

not load its firmware ?

idata · ‎08-30-2016

Hello,

In order to provide accurate assistance, please let us know the model number for your Intel server board.

idata · ‎08-30-2016

Hello,

We use Mayan City CRB (Custom reference board) board, this is reference board for Intel Server Board S2600WTT.

idata · ‎08-31-2016

Hello,

For Mayan City CRB support we recommend contacting a field application engineer. The support we offer over this community is for the regular firmware update package from the Intel download center. Thank you for your understanding.