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idata
Community Manager
1,650 Views

MFSYS25V2 firmware 10.16 upload problems

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We're having a bit of an issue upgrading MFSYS25V2 to 10.16 (currently 10.9). The problems are with the upload of the new firmware to the chassis itself, rather than the later stages of the update process.

After I select the CMM_Core.zip file for upload, the progress bar will appear and will complete relatively quickly (I am connected directly to the chassis, after all). After that the note "upload complete" is visible and a note at the top saying that an upload is in progress and the CMM might be slow will show up. So far it's as expected - the same thing happened during the last firmware update.

However, from that point, the upload seems to fail without any warnings or indication - the notice at the top is no longer visible, but the page remains as it were - upload complete is still visible, but the summary of modules to be updated never shows up.

I've already tried re-downloading the FW update as well as tried to do the upload process using different browsers.

What's going on?

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idata
Community Manager
30 Views

Hi,

Try using a older version of mozilla firefox portable, this will help, all versions below 10 work fine then you will see the upload and can start the update, i think theres a security issue that stops you from seeing the upload

I had the same issue.

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3 Replies
idata
Community Manager
31 Views

Hi,

Try using a older version of mozilla firefox portable, this will help, all versions below 10 work fine then you will see the upload and can start the update, i think theres a security issue that stops you from seeing the upload

I had the same issue.

View solution in original post

idata
Community Manager
30 Views

Thanks! That worked!

I had my suspicions that it was a browser problem - for example, KVM on the latest versions of IE or Firefox would fail to open. They did work on Chrome (but the firmware update still failed, even there).

I'll keep that portable version around.

Thanks again!

idata
Community Manager
30 Views

NP glad i could help