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MFSYS35 Features activate help

MFf
Beginner
3,904 Views

Good day! I need help to activate Storage Management Pack (MFSLUNCOPY) and Advanced Management Pack (MFSADVMGMT)

 

Chassis Serial Number: BZMD92100155

Thank you for your participation and patience.

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MFf
Beginner
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I have the license for Advanced Management Pack which has 26 digits which it needs to be activated. If you want I can email it to you, I can't publish here>

'

The serial number of the Server is attached: BZCZ92300022

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idata
Employee
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Hi MFsys25,

 

 

Are you getting a specific error message when activating the features on your server?

 

 

I do see that you have the Activation Key for chassis BZCZ92300022. Were you able to activate it?

 

 

How about chassis BZMD92100155?

 

 

Best regards,

 

David A.
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MFf
Beginner
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Hi Eng. Dave

Thank you very much for your concern...

The chassis (BZCZ92300022), has

LUN (activated)

but

Advanced Management Pack is (inactive) as in the attachment.

Thanks

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idata
Employee
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Hi MFsys25,

 

 

Let me see what I can do to generate a new set of keys for you to activate the feature.

 

I will contact you directly (e-mail).

 

 

For this, I would need the Serial Number of the midplane instead of the chassis.

 

 

You can log in to the Modular Server Control > go to Chassis Back > click on CMM > go to Midplane tab and provide us with the Midplane serial number.

 

 

 

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MFf
Beginner
2,123 Views

Yes sir,

The serial number of the Midplane is: BZMD92100155

Thanks

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idata
Employee
2,123 Views

Hello MFsys25,

 

 

Thanks for joining the community.

 

 

We have received you question. First of all let me tell you that this server is out of interactive support so expect limited assistance for it.

 

 

We will try to assist you as best as possible given the condition for an old product.

 

 

We will contact you soon.

 

 

Jose A.
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idata
Employee
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Hello MFsys25,

 

 

I have sent you an email to your personal account with the requested keys.

 

 

Let us know if you encounter any issues with them, otherwise we will proceed to mark this thread as resolved.

 

 

Regards

 

 

Jose A
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MFf
Beginner
2,123 Views

Yes Sir..

Thank you very much, Eng. Jose, I really appreciate your help.

Have a good day...

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