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Not able to set up Intel NIC teaming in Windows Server 2019

PPun0
Novice
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It seems like setting up NIC teaming using Intel driver in Windows Server 2019 is not straightforward.

 

I’m following the steps instructed in the link below. However, the machine still suggests that Advanced Network Services (ANS) is not installed.

 

https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-i-o/ethernet-products.html

 

This HP Gen 9 server is equipped with 2 x HPE Ethernet 1Gg 4-port 366T NIC adapter. Not sure, if they're supported or not?

 

Could you please advise if someone has experienced it before?

 

Thank you.

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4 Replies
Jeremias_A_Intel
Employee
958 Views

Hello Pradip,

 

Thank you for contacting Intel Technical Support.

 

I understand that you are having issues in trying to configure teaming on you HP Server Board Gen 9, using 2 HPE Ethernet 1Gg 4-port 366T NIC adapter.

 

As this is a HP product, our recommendation is to contact their support directly to verify of there is any missing configuration or settings on the Board in order for you to using teaming on there NIC. They can be reach at the following link: https://support.hpe.com/hpesc/public/home

 

Please let us know if yo have any question.

 

Regards,

 

Jeremiah A.

 

Intel Customer Support Technician

Under Contract to Intel Corporation

 

 

 

 

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Jeremias_A_Intel
Employee
958 Views

Hello Pradip,

 

I'm following up to confirm if there is anything else that we can assist you with, or you have any question or concern.

 

Regards,

 

Jeremiah A.

 

Intel Customer Support Technician

Under Contract to Intel Corporation

 

 

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PPun0
Novice
958 Views

Hi Jeremiah,

 

Despite installing appropriate HP NIC driver, I've been advised to get support from HP. Not sure, what else I can do with this.

 

I've been getting some advice from Mike (https://forums.intel.com/s/question/0D50P00004MRHaNSAX/not-able-to-set-up-intel-nic-teaming-in-windows-server-2019)

 

However, I'm bit frustrated now as it seems like we don't know where the issue is.

 

Just wondering if there's anything you could suggest please.

 

Thank you.

 

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Franklin_S_Intel
Employee
958 Views
Pradip, Besides the instructions on the article that you were following initially there are not other recommendations and since the product is from another vendor we recommend that you contact them also. Regards, Franklin S. Intel Customer Support Technician Under Contract to Intel Corporation
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